Jessica Roseli
Colorado Springs
Summary
I am a proactive, organized and responsible person, with good interpersonal relationships. I stand out for good teamwork, quick decision-making and good pressure management.
Overview
7
7
years of professional experience
Work History
Retail Business Manager
Docta Rasta
Manitou Springs
04.2019 - Current
- Operated a retail store, managing daily operations, sales, and customer service.
- Responsible for inventory management, marketing, budgeting, and maintaining a positive shopping experience.
- Oversaw all aspects of the business to ensure efficiency, growth, and customer satisfaction.
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
- Recruited qualified personnel for various positions within the organization.
- Processed cash and card transactions efficiently at busy retail location.
- Operated point-of-sale system and managed customer payments securely.
Front desk/Office Administrator
J&J performing arts company
Colorado Springs
01.2025 - 10.2025
- Managed daily office operations and maintained organized administrative systems.
- Coordinated schedules and appointments for staff and visiting artists.
- Assisted in planning events and performances at the arts venue.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
GED -
West Covina School
Skills
- Customer Service
- Processed cash and card transactions
- Work with Point Of Sale Systems for payments
- Client Relations
- Organization
- Time Management
- Communication
- Active Listening
- Problem-Solving
- Conflict Resolution
- Scheduling
- Administrative Support
- Multitasking
- Attention to Detail
- Teamwork
- Collaboration
- Sales management
- Team leadership
- Staff recruitment
- Customer service
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Store operations
- Retail management
Timeline
Front desk/Office Administrator
J&J performing arts company
01.2025 - 10.2025
Retail Business Manager
Docta Rasta
04.2019 - Current
GED -
West Covina School