Jessica Parks
Denver
Summary
Dynamic leader with proven expertise in team management and customer service excellence, honed at Compass Group USA and IN N OUT BURGER. Specializes in POS systems and thrives under pressure, enhancing team performance and customer satisfaction. Achieved significant improvements in workflow and service delivery through effective leadership and communication.
Overview
11
11
years of professional experience
Work History
Cafe Supervisor
Compass Group USA
08.2023 - Current
- Oversaw staff scheduling and assigned tasks for team members.
- Trained new staff on cafe procedures and customer service standards.
- Collaborated with team to enhance overall customer experience.
- Managed daily operations of cafes to ensure smooth service.
Assistant Manager
IN N OUT BURGER
08.2013 - Current
- Cultivated cohesive team environment by providing clear direction and support.
- Established open lines of communication with team for feedback and suggestions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Led training initiatives, enhancing employee skills and confidence.
Education
High School Diploma -
Opportunities For Learning
Simi Valley, CA05-2014
Skills
-Customer Service
-Leadership & Team Management
- Money Handling & Cash Management
- POS Systems Proficiency
- Multitasking & Time Management
- Performing Under Pressure
Timeline
Cafe Supervisor
Compass Group USA
08.2023 - Current
Assistant Manager
IN N OUT BURGER
08.2013 - Current
High School Diploma -
Opportunities For Learning
Similar Profiles
Martin ArciniegaMartin Arciniega
Sous Chef at Compass Group USASous Chef at Compass Group USA
Ashley MarshallAshley Marshall
Associate Director- Retail at Compass Group USA- TouchpointAssociate Director- Retail at Compass Group USA- Touchpoint
Ruby Herrmann-LassiterRuby Herrmann-Lassiter
Barista at Compass Group USABarista at Compass Group USA