Summary
Overview
Work History
Education
Skills
Certification
Recognitions
Flexibility
Diplomas
Commitmenttoquality
Hobbies and Interests
Timeline
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Jessica Ortiz Parra

Manizales,CAL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Seeking to leverage expertise in a freelance role as an AI Trainer for Spanish Writers/Speakers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Coordinator

Nestlé de Colombia
01.2019 - 01.2024
  • Led interdisciplinary and operational teams, driving improvements through Lean Six Sigma methodologies
  • Trained and developed personnel in process improvement, ensuring high levels of efficiency and autonomy
  • Managed and enhanced key operational indicators across various departments.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.

Technical Basic Trainee (TBT)

Nestlé de Colombia
01.2017 - 01.2019
  • Intensive training in leadership and process management
  • Contributed to continuous improvement projects, applying Lean Six Sigma principles
  • Developed teaching skills and provided training to team members.

Education

Master’s in Emotional and Character Education -

Universidad De La Rioja
Spain
03.2025

Specialization in Production and Operations Management -

Universidad Nacional de Colombia
01.2017

Bachelor’s in Industrial Engineering -

Universidad Nacional De Colombia
01.2017

Skills

  • Native Spanish Proficiency: Fluent in professional Spanish with excellent writing and editing skills
  • Leadership & Coaching: Experienced in leading teams and developing personnel
  • Project Management: Proficient in Lean Six Sigma methodologies
  • Data Analysis: Skilled in using Power BI and Minitab for data-driven decision making
  • Continuous Improvement: Strong background in implementing and sustaining process improvements
  • Advanced English Proficiency: Capable of communicating effectively in English at a professional level

Certification

  • Lean Six Sigma Black Belt, Liderazgo Integral Transformacional, 2021
  • Train the Trainers, 2020

Recognitions

INNOVA Nestlé Award, Career Path of Empowered Women, 2021

Flexibility

Open to flexible working hours as per project requirements.

Diplomas

  • Software Programming, Universidad de Caldas, 2022
  • Creativity and Innovation in the Digital Era, Universidad del Rosario, 2021

Commitmenttoquality

Dedicated to ensuring the highest quality of AI-generated Spanish content.

Hobbies and Interests

Interest in AI: Keen on the development of generative AI models and their application in Spanish-language content.

Timeline

Operations Coordinator

Nestlé de Colombia
01.2019 - 01.2024

Technical Basic Trainee (TBT)

Nestlé de Colombia
01.2017 - 01.2019

Master’s in Emotional and Character Education -

Universidad De La Rioja

Specialization in Production and Operations Management -

Universidad Nacional de Colombia

Bachelor’s in Industrial Engineering -

Universidad Nacional De Colombia
Jessica Ortiz Parra