Jessica Kreifels

Manage daily operations of two self-storage facilities alongside an Airbnb property

• Oversee maintenance tasks, ensuring cleanliness and safety standards were consistently met across facility.
• Address customer inquiries and resolve issues, improving service satisfaction.
• Implement marketing strategies to successfully attract new customers.
• Maintain accurate financial records and process payments efficiently.
• Coordinate vendor services for repairs, renovations, and landscaping needs.
• Conduct regular inspections, pinpointing areas for enhancement.
• Issue non-payment notices and process evictions to delinquent tenants in accordance with lease and state regulations.
• Participate in online learning forums for growth and increased knowledge of the industry

• Coordinated weekly staff schedules to enhance service coverage and responsiveness.
• Oversaw weekly product orders to guarantee stock availability for seamless operations.
• Delivered exceptional customer service by sharing in-depth product knowledge to enhance guest experience.
• Updated daily inventory records for accurate tracking.
• Handled cash and credit card transactions accurately and securely.

• Coordinated specialty cocktail preparation and inventory management for large events, contributing to successful event execution.
• Provided exceptional customer service in high-volume, fast-paced environments, enhancing guest satisfaction.
• Prepared and served beverages per recipes and product knowledge.
• Streamlined opening and closing operations, ensuring smooth transitions and operational efficiency.

• Exceeded monthly sales goals through effective outside sales in newspaper, radio, and TV.
• Developed and maintained comprehensive client list, contributing to revenue growth.
• Created and presented tailored advertising materials, enhancing client engagement.
• Tracked and collected payments, ensuring timely cash flow and financial stability.
• Collaborated with all departments to enhance service delivery and client satisfaction.