Jessica Greco
Colorado Springs
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Colorado Springs, CO
03.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Prepared high-quality beverages consistently, adhering to Starbucks recipes and standards.
- Operated espresso machines and brewing equipment efficiently to maintain workflow during peak hours.
- Maintained cleanliness and organization of workstations, contributing to a positive store atmosphere.
- Assisted in training new baristas on operational procedures and beverage preparation techniques.
Host/barista
Turning Point
Warrington, PA
05.2024 - 09.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Provided menu information and answered customer inquiries promptly.
- Collaborated with kitchen staff to ensure timely food delivery.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Pathways
Warrington, PA
02.2023 - 11.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Barista
Target
Warrington, PA
04.2022 - 03.2023
- Managed inventory levels by restocking supplies and minimizing waste effectively.
- Collaborated with team members to enhance service delivery and streamline processes during busy shifts.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Froster
Nothing Bundt Cakes
Warrington, PA
04.2019 - 01.2022
- Designed and decorated cakes to meet brand standards and customer specifications.
- Trained new staff on frosting techniques and quality control measures.
- Streamlined frosting processes to improve efficiency and consistency across products.
- Collaborated with team members to enhance presentation of finished cakes for events.
- Cleaned and maintained kitchen equipment and oven.
Education
High School Diploma -
Central Bucks South
Warrington, PASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
Timeline
Barista
Starbucks
03.2025 - Current
Host/barista
Turning Point
05.2024 - 09.2024
Server
Pathways
02.2023 - 11.2023
Barista
Target
04.2022 - 03.2023
Froster
Nothing Bundt Cakes
04.2019 - 01.2022
High School Diploma -
Central Bucks South