Skilled Pharmaceutical professional with broad experience in raw material analysis, instrumentation and method validation, laboratory compliance, investigations, streamlining processes, and leading teams.
Overview
14
14
years of professional experience
Work History
Quality Control Operations Supervisor
Tolmar Inc.
Fort Collins
03.2025 - Current
Led quality control analysts across multiple sites to enhance collaboration and consistency.
Managed laboratory instrumentation including system assessment, validation and maintenance.
Mentored team members on performance and fostered an environment of continuous improvement.
Executed process improvements that streamlined operations and enhanced workflow efficiency.
Drafted and revised department SOPs to ensure alignment and compliance with regulatory requirements.
Trained staff on operational procedures and best practices.
Conducted performance evaluations and delivered constructive feedback to team members, fostering professional growth.
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Partnered with quality assurance in triaging quality events to uphold laboratory compliance standards.
Performed root cause analysis regarding out of specification results and implemented corrective action measures.
Collaborated with management on strategic planning initiatives for growth.
Managed department budget to ensure all budgetary goals were on track with company spending.
Global Technical Support Engineer II
Beckman Coulter
Loveland
07.2021 - 03.2025
Provided Global Technical Support to Field Service Engineers via phone, email, and teams platforms.
Coordinated with manufacturing, supply chain, business unit, and service departments to resolve product line issues.
Managed projects for the service organization.
Led teams in 5S and lean project objectives.
Executed problem-solving processes to address inefficiencies in the service organization.
Developed service documentation and procedures for field implementation.
Evaluated and presented global service trends to key stakeholders.
Led cross-functional team projects to improve system efficiency and reduce downtime.
Interfaced with customers to provide updates on investigations and deliver technical support.
Facilitated root cause analysis for technical problems and implemented corrective actions.
Research Associate I-III
Tolmar Inc.
Fort Collins
04.2015 - 06.2021
Conducted Phase II investigations and performed root cause analyses to identify issues and recommend corrective actions.
Assisted quality control team in troubleshooting testing methods to ensure compliance with validation protocols.
Conducted suitability testing for method transfers and supplier changes.
Performed raw material testing per USP, EP, FCC and JP monographs.
Performed testing per validation protocols.
Wrote and reviewed scientific reports to document findings and support regulatory submissions.
Trained and instructed new analysts on proper laboratory techniques.
Quality Control Analyst I-II
Tolmar Inc.
Fort Collins
07.2012 - 04.2015
Operated analytical instruments such as HPLC, GC, FTIR, Auto titrator, TOC and Karl Fisher.
Developed expertise in raw materials testing, focusing on assay, related compounds, and wet chemistry techniques.
Analyzed data using Chemstation and Chromeleon software.
Adhered to GMP and GDP regulations.
Conducted training for fellow analysts on methods and GMP practices to enhance team proficiency.
Maintained up-to-date lab notebooks of all experiments.
Tested in-process bulk samples and tested equipment for residual APIs and detergents.
Coordinated method transfers and validations with external sources to ensure compliance and reliability.
Education
Masters of Global Business Administration - International Business, Strategy and Innovation, Corporate Finance, Leadership development
Tufts University- The Fletcher School
Medford, MA
12-2025
Bachelor of Science - Biological Sciences, General Chemistry, Medical Microbiology, Pharmacology, Thesis in tuberculosis latency
Colorado Mesa University
Grand Junction, CO
05-2012
Skills
Quality control
Root-cause analysis
Data analysis
ERP systems
Change management
Team leadership
Analytical skills
Regulatory compliance
Technical documentation
Continuous improvement
References
References are available on request.
Languages
English
Native/ Bilingual
German
Professional
Timeline
Quality Control Operations Supervisor
Tolmar Inc.
03.2025 - Current
Global Technical Support Engineer II
Beckman Coulter
07.2021 - 03.2025
Research Associate I-III
Tolmar Inc.
04.2015 - 06.2021
Quality Control Analyst I-II
Tolmar Inc.
07.2012 - 04.2015
Masters of Global Business Administration - International Business, Strategy and Innovation, Corporate Finance, Leadership development
Tufts University- The Fletcher School
Bachelor of Science - Biological Sciences, General Chemistry, Medical Microbiology, Pharmacology, Thesis in tuberculosis latency
Operations Supervisor (Inventory, Quality & Control) at Kohl’s Distribution CenterOperations Supervisor (Inventory, Quality & Control) at Kohl’s Distribution Center
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Warehouse Operations Associate/Quality Control Technician at Ericsson-Worldwide ContractorWarehouse Operations Associate/Quality Control Technician at Ericsson-Worldwide Contractor