Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Jessica D. Nisbet

Fort Collins

Summary

Skilled Pharmaceutical professional with broad experience in raw material analysis, instrumentation and method validation, laboratory compliance, investigations, streamlining processes, and leading teams.

Overview

14
14
years of professional experience

Work History

Quality Control Operations Supervisor

Tolmar Inc.
Fort Collins
03.2025 - Current
  • Led quality control analysts across multiple sites to enhance collaboration and consistency.
  • Managed laboratory instrumentation including system assessment, validation and maintenance.
  • Mentored team members on performance and fostered an environment of continuous improvement.
  • Executed process improvements that streamlined operations and enhanced workflow efficiency.
  • Drafted and revised department SOPs to ensure alignment and compliance with regulatory requirements.
  • Trained staff on operational procedures and best practices.
  • Conducted performance evaluations and delivered constructive feedback to team members, fostering professional growth.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Partnered with quality assurance in triaging quality events to uphold laboratory compliance standards.
  • Performed root cause analysis regarding out of specification results and implemented corrective action measures.
  • Collaborated with management on strategic planning initiatives for growth.
  • Managed department budget to ensure all budgetary goals were on track with company spending.

Global Technical Support Engineer II

Beckman Coulter
Loveland
07.2021 - 03.2025
  • Provided Global Technical Support to Field Service Engineers via phone, email, and teams platforms.
  • Coordinated with manufacturing, supply chain, business unit, and service departments to resolve product line issues.
  • Managed projects for the service organization.
  • Led teams in 5S and lean project objectives.
  • Executed problem-solving processes to address inefficiencies in the service organization.
  • Developed service documentation and procedures for field implementation.
  • Evaluated and presented global service trends to key stakeholders.
  • Led cross-functional team projects to improve system efficiency and reduce downtime.
  • Interfaced with customers to provide updates on investigations and deliver technical support.
  • Facilitated root cause analysis for technical problems and implemented corrective actions.

Research Associate I-III

Tolmar Inc.
Fort Collins
04.2015 - 06.2021
  • Conducted Phase II investigations and performed root cause analyses to identify issues and recommend corrective actions.
  • Assisted quality control team in troubleshooting testing methods to ensure compliance with validation protocols.
  • Conducted suitability testing for method transfers and supplier changes.
  • Performed raw material testing per USP, EP, FCC and JP monographs.
  • Performed testing per validation protocols.
  • Wrote and reviewed scientific reports to document findings and support regulatory submissions.
  • Trained and instructed new analysts on proper laboratory techniques.

Quality Control Analyst I-II

Tolmar Inc.
Fort Collins
07.2012 - 04.2015
  • Operated analytical instruments such as HPLC, GC, FTIR, Auto titrator, TOC and Karl Fisher.
  • Developed expertise in raw materials testing, focusing on assay, related compounds, and wet chemistry techniques.
  • Analyzed data using Chemstation and Chromeleon software.
  • Adhered to GMP and GDP regulations.
  • Conducted training for fellow analysts on methods and GMP practices to enhance team proficiency.
  • Maintained up-to-date lab notebooks of all experiments.
  • Tested in-process bulk samples and tested equipment for residual APIs and detergents.
  • Coordinated method transfers and validations with external sources to ensure compliance and reliability.

Education

Masters of Global Business Administration - International Business, Strategy and Innovation, Corporate Finance, Leadership development

Tufts University- The Fletcher School
Medford, MA
12-2025

Bachelor of Science - Biological Sciences, General Chemistry, Medical Microbiology, Pharmacology, Thesis in tuberculosis latency

Colorado Mesa University
Grand Junction, CO
05-2012

Skills

  • Quality control
  • Root-cause analysis
  • Data analysis
  • ERP systems
  • Change management
  • Team leadership
  • Analytical skills
  • Regulatory compliance
  • Technical documentation
  • Continuous improvement

References

References are available on request.

Languages

English
Native/ Bilingual
German
Professional

Timeline

Quality Control Operations Supervisor

Tolmar Inc.
03.2025 - Current

Global Technical Support Engineer II

Beckman Coulter
07.2021 - 03.2025

Research Associate I-III

Tolmar Inc.
04.2015 - 06.2021

Quality Control Analyst I-II

Tolmar Inc.
07.2012 - 04.2015

Masters of Global Business Administration - International Business, Strategy and Innovation, Corporate Finance, Leadership development

Tufts University- The Fletcher School

Bachelor of Science - Biological Sciences, General Chemistry, Medical Microbiology, Pharmacology, Thesis in tuberculosis latency

Colorado Mesa University
Jessica D. Nisbet