Summary
Overview
Work History
Education
Skills
Hiking, walking and being outside!
Timeline
Generic

Jessica D'Elseaux-Conrad

WELLINGTON

Summary

Enthusiastic, highly organized, efficient, and communicative with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues, and improving communications. Resourceful and methodical self-starter seeking to leverage background into new opportunity.

Overview

9
9
years of professional experience

Work History

Office Administrator

RE/MAX Alliance
07.2019 - Current
  • Streamlined office processes by implementing efficient organizational systems and digital tools.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Previous closing and file auditing experience. Both at RE/MAX Eagle Rock and Alliance.

Operations Manager

RE/MAX Eagle Rock
01.2018 - 07.2019
  • Implemented policies and standard operating procedures for continuous improvement.
  • Introduced new programs to increase agent productivity
  • Developed innovative approaches to manage business and technology needs and enhance performance.
  • Brought in new agents and new administrative staff and handled all training, mentoring and direction to maximize productivity.
  • Oversaw inventory controls resulting in cost savings and reduced overages.
  • Monitored employee productivity and optimized procedures for maximum productivity.
  • Scheduled and prepared for meetings and networking events for groups of 5 to 45.
  • Administered budgeting, financial operations and payroll activities . Worked with bookkeeper on monthly reconciling.
  • Transaction management, Transaction closings, Commission Payouts, Deposits, Accounts payable/ receivable, agent billing, staff and agent onboarding..
  • Backup reception duties as needed.
  • Marketing and social media

Front Office Receptionist

RE/MAX Eagle Rock
03.2015 - 01.2018
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Sorted mail and other important data upon [Job Title]'s absence, promoting quick delivery of all messages to recipients.
  • Transaction and contract management
  • Commission Disbursement 
  • Communication between title companies and agents 
  • Marketing and social media 

Education

High School Diploma -

Tigard
Tigard, OR

General Studies And Pre Dental Hygiene

Portland Community College
Portland, OR

Oregon Real Estate Brokers License

Pro Schools
Portland, OR

Dental Assisting

Concorde Career College
Portland, OR

Colorado Real Estate License (currently Inactive)

Colorado Real Estate School
Fort Collins
04.2021

Skills

  • Business administration
  • Process improvement
  • Budgeting and forecasting
  • New product introductions strategies
  • Budgeting
  • Operations Management
  • Human resources management
  • Customer relations specialist
  • Staff management
  • Organized
  • Event planning
  • Unsurpassed work ethic
  • Superb time management skills
  • Employee relations
  • Employee relations and conflict resolution
  • Work flow planning
  • Financial management
  • Detail-oriented
  • Dependable

Hiking, walking and being outside!

I have lived in Colorado for 10 years and love to be outside here year round! It's so beautiful in the snow or in the sun! I also enjoy lifting weights in the gym 4 to 5 days a week. 

Timeline

Office Administrator

RE/MAX Alliance
07.2019 - Current

Operations Manager

RE/MAX Eagle Rock
01.2018 - 07.2019

Front Office Receptionist

RE/MAX Eagle Rock
03.2015 - 01.2018

High School Diploma -

Tigard

General Studies And Pre Dental Hygiene

Portland Community College

Oregon Real Estate Brokers License

Pro Schools

Dental Assisting

Concorde Career College

Colorado Real Estate License (currently Inactive)

Colorado Real Estate School

Similar Profiles

CREATE PROFILE
Jessica D'Elseaux-Conrad