Jessica Bañuelos
Keenesburg
Summary
Versatile, and compassionate professional advocate with strong background in supporting individuals facing challenging circumstances. Skilled in crisis intervention, emotional support, and resource coordination. Known for effective teamwork, adaptability, and achieving positive outcomes. Trusted for strong communication, empathy, and conflict resolution abilities. My innovative approach to multicultural competence and trauma-informed care significantly improved intervention strategies, showcasing my adaptability and commitment to community engagement.
Overview
8
8
years of professional experience
Work History
Domestic Violence Advocate
Servicios De La Raza
02.2022 - Current
- Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
- Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
- Enhanced client self-sufficiency through comprehensive case management services, including referrals to housing and employment opportunities.
- Participated in ongoing professional development activities, enhancing knowledge base related to best practices in domestic violence prevention and response efforts.
- Maintained detailed case records, contributing to efficient communication among team members and effective coordination of client care.
- Promoted cultural sensitivity within the organization by incorporating diverse perspectives into programming design and implementation efforts.
- Increased awareness of domestic violence issues by conducting community outreach and educational presentations.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
Direct Care Worker
Wheat Ridge Regional Center
12.2018 - 02.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Enhanced Autism Support services by implementing individualized care plans tailored to each client''s needs.
- Provided crisis intervention services as needed, effectively managing challenging behaviors while prioritizing the safety of all involved parties.
- Strengthened family relationships by providing guidance, resources, and support to caregivers of individuals with intellectual disabilities.
- Documented client progress notes accurately highlighting any changes in behavior or health status in a timely manner.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
Cake Decorator
Walmart
06.2017 - 12.2018
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
Education
Associate of Arts - Criminal Justice
Front Range Community College
Westminster, CO05-2027
No Degree - Dental Assisting
Colorado Dental Assisting School
Westminster, CO01-2022
Skills
- Victim advocacy
- Multicultural competence
- Data collection
- Trauma-informed care
- Adaptability and flexibility
- Behavior management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Domestic Violence Advocate
Servicios De La Raza
02.2022 - Current
Direct Care Worker
Wheat Ridge Regional Center
12.2018 - 02.2022
Cake Decorator
Walmart
06.2017 - 12.2018
Associate of Arts - Criminal Justice
Front Range Community College
No Degree - Dental Assisting
Colorado Dental Assisting School
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