Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Anderson

Denver

Summary

Experienced behavioral health professional with a proven track record in implementing effective behavior plans and facilitating client progress. Skilled in collaborating with team members, adapting to dynamic environments, utilizing data-driven decision-making, and fostering client engagement. Prepared to leverage valuable experience in a new role to create a positive impact.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Autism West Behavioral Partners
10.2023 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.

Server

Cinnzettis
07.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Assistant Store Manager

American Eagle Outfitters, Inc
11.2020 - 07.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Assistant Manager

Tillys
10.2019 - 10.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Assistant Manager

Tillys
10.2019 - 10.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

Some college -

Front Range Community College
Westminster, CO
12.2018

Diploma - undefined

Prairie View High School
Henderson, CO
05.2018

Skills

  • Applied behavior analysis
  • Social skills development
  • Discrete trial training
  • Token economy systems
  • Relationship building
  • Treatment implementation
  • Problem-solving
  • Team building and leadership

Certification

  • RBT - Registered Behavior Technician
  • First Aid/CPR Certified
  • Safety Care Trained

Timeline

Registered Behavior Technician

Autism West Behavioral Partners
10.2023 - Current

Server

Cinnzettis
07.2021 - Current

Assistant Store Manager

American Eagle Outfitters, Inc
11.2020 - 07.2021

Assistant Manager

Tillys
10.2019 - 10.2020

Assistant Manager

Tillys
10.2019 - 10.2020

Diploma - undefined

Prairie View High School

Some college -

Front Range Community College

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Jessica Anderson