Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jessica Akers

Delta

Summary

Dynamic Commercial Loan Specialist with proven expertise in grant program management at USDA Rural Development. Skilled in stakeholder engagement and financial analysis, I successfully expanded funding awareness and supported job-creating initiatives. Recognized for building strong relationships and delivering impactful training, I am committed to driving growth and enhancing community support.

Overview

12
12
years of professional experience

Work History

Commercial Loan Specialist

USDA Rural Development
Delta
05.2021 - 06.2025
  • Administered commercial loan and grant programs, including the Intermediary Relending Program (IRP), Rural Microentrepreneur Assistance Program (RMAP), Rural Economic Development Loan and Grant (REDLG), Value-Added Producer Grant (VAPG), and Rural Business Development Grant (RBDG).
  • Evaluated VAPG and RBDG applications for eligibility and completeness, collaborated with applicants to address deficiencies, and ensured accurate preparation of Grant documents and award packages.
  • Provided technical assistance and program guidance to Rural businesses, economic development organizations, and intermediaries throughout the application and servicing lifecycle.
  • Conducted outreach and relationship-building with stakeholders across Rural Colorado to expand awareness of USDA funding opportunities and support job-creating initiatives.
  • Monitored Grant and loan compliance, maintained accurate documentation in agency systems, and provided ongoing support to funding recipients on reporting and servicing requirements.
  • Created and distributed clear program guidance, templates, and servicing tools to improve consistency and transparency for intermediaries and grantees.
  • Led training sessions and one-on-one support for partners using the Lender Interactive Network Connection (LINC) system, and served as a point of contact for troubleshooting and program updates.

Ambassador Volunteer

Chamber Of Commerce
Delta
10.2020 - 04.2021
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Developed and deepened partnerships with related organizations with similar missions.
  • Met with other volunteers and program leaders to discuss new service opportunities.

Business Specialist Banker

Wells Fargo
Delta
04.2013 - 04.2021
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Consistently built long-term relationships with existing and new customers.
  • Conducted research to identify customer needs.
  • Developed growth strategies based on customer satisfaction and financial gain.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Performed loan servicing functions to check compliance with applicable terms and conditions.
  • Offered competitive commercial banking solutions and retail financing options.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.

Education

GED -

Alabama Community College System
Montgomery, AL
08-2008

Skills

  • Teamwork
  • Planning and Coordination
  • Computer Skills
  • Proficient in 10-key
  • Financial Transaction Expertise
  • Adaptability
  • Relationship building
  • Leadership skills
  • Reliability
  • Financial Analysis Aptitude
  • Good listening skills
  • Detail-oriented
  • Excellent work ethic
  • Commercial loan administration
  • Grant program management
  • Stakeholder engagement
  • Training and development
  • Documentation management
  • Portfolio management
  • Marketing
  • Self motivation

Accomplishments

  • Extra Effort Award

USDA Rural Development-FY 2021

Recognized for overcoming exceptional job-related challenges and consistently providing excellent customer service to internal and external stakeholders.

References

References available upon request.

Timeline

Commercial Loan Specialist

USDA Rural Development
05.2021 - 06.2025

Ambassador Volunteer

Chamber Of Commerce
10.2020 - 04.2021

Business Specialist Banker

Wells Fargo
04.2013 - 04.2021

GED -

Alabama Community College System

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Jessica Akers