Jessel Juarez Vazquez
Denver
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Professional retail team member with strong experience in customer service, inventory management, and sales support. Known for effective teamwork, reliability, and adaptability in fast-paced environments. Skilled in point-of-sale systems, merchandising, and maintaining clean, organized store. Focused on delivering excellent results and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Style Consultant
Target
09.2022 - Current
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
- Mentored junior style consultants, sharing best practices for effective consultations and relationship-building techniques.
Store Team Member
Ross Dress for Less
06.2022 - 10.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Developed strong relationships with regular customers which
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Front End Cashier
Walmart
05.2021 - 01.2022
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
Education
Denver Center For International Studies
Denver, CO05-2022
Skills
- Quick learner
- Customer service
- Cleanliness and hygiene
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Team player attitude
- Shelf stocking
- Reliability and punctuality
- Professional appearance
- Store maintenance
- Team player mentality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Style Consultant
Target
09.2022 - Current
Store Team Member
Ross Dress for Less
06.2022 - 10.2022
Front End Cashier
Walmart
05.2021 - 01.2022
Denver Center For International Studies
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