Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LTC OPS I
Colorado Department of Transportation
Region 4 Section 1 King Area
01.2021 - Current
Responsible for supervising 45 maintenance employees, serving as the CDOT representative in the Snow and Ice conference committee and TIMS traffic management teams, and overseeing the overall maintenance and operations of the King area at Region 4
My role involves ensuring safe travel for the public by using preservation techniques to extend the life of CDOT's assets through asset management and understanding asset conditions
I also have direct control over planning, developing, scheduling, initiating, administering, and managing the maintenance and operations for all major activity groups of the Maintenance Management System for the assigned geographical area and surrounding areas
This includes planning, training, roadway surfacing, roadside structures, roadside appearance, traffic services, structure maintenance, snow and ice control, material, equipment, buildings, and tunnel activities
I make decisions to plan, develop, administer, and manage programs, guidelines, rules, standards, budgets, personnel, equipment, buildings and grounds, contracts, rest areas, and emergency response incidents
I evaluate situations, interpret and initiate processes and procedures, and initiate changes, particularly in emergency conditions and unique situations or circumstances
My responsibilities also include supervising and managing personnel, conducting performance management, providing mentoring and training, and communicating information between management and employees
I work closely with other CDOT units and outside agencies to plan for and respond to maintenance issues
Additionally, I act as Incident Commander for a variety of emergency situations and perform all duties with a safety consciousness and the goal to provide exceptional internal and external customer service
Continual learning and development of job knowledge to keep up with changes in procedures, technology, and priorities is crucial
I also maintain operational readiness for snow events and other emergencies and may be placed on call
Overseeing large, complex maintenance projects, including serving as the Project Engineer on two separate slab replacement projects that involve multiple sub-contractors, is part of my role
I provide technical guidance on activities performed, including all submittals approved prior to construction
Determining, coordinating, and obtaining appropriate resources needed to manage an incident or maintenance project is also part of my responsibilities
I determine the overall work plan and expectations for my assigned area and maintain a broader perspective of maintenance activities, including safety, environmental awareness, resources, timing, budget, etc
Using experience, knowledge, technology, data, and good judgment to direct activities and ensure transparency is key
I analyze/utilize MLOS, an understanding of roadway condition surveys, reports, and various other sources of data to inform decision-making regarding maintenance program activities, staffing, resources, equipment, etc
I also forecast future needs and challenges, develop a plan to address them, and communicate that plan with personnel
Being proactive and planning for preventative maintenance activities when possible is also part of my role
I train others and use computer software and CDOT programs to enter/approve data and information in order to complete email, paperwork, reports, work orders, timesheets, supply orders, meter readings, weekly updates, accident reports, etc
Additionally, I represent CDOT and educate and/or justify departmental positions on various levels.
Transportation Maintenance III
Colorado Department of Transportation
Fort Collins
09.2018 - 01.2021
In charge of 16 employees overseeing operations and maintenance in Fort Collins and Wellington, CO
Support and coordinate operations, ensure a safe and positive work environment with high morale, plans and assigns Maintenance II’s work assignments following within area budget, coordinate with other supervisors and management during activities and natural disasters including wildfires, mudslides, high wind events, and blizzards, ensuring all policies and procedures are being followed at all times, coordinate operations and initiates changes in emergency situations with law enforcement and outside agencies including Colorado State Patrol, Wyoming Department of Transportation, Wyoming State Patrol, and I-25 project, instructor of MDSS, Pre-winter operations, and Pathfinder, coordinate mitigate issues within I-25 project with contractor and CDOT engineering, member of TIMS team, lead employees by training, mentoring, and coaching, plan and coordinate area projects, oversee use and maintenance of equipment within the area, ensure all MS4 yards are in compliance with regulations, reviewing and submitting supply requests, purchasing materials within procurement policy, filled in as acting LTC Ops for two months.
Transportation Maintenance II
Colorado Department of Transportation
Nederland
09.2018 - 03.2020
Supervise and lead a crew of 4 employees- all aspects of transportation maintenance including-heavy equipment operation, maintenance of all equipment assigned to patrol, plan all projects including asphalt and chip seal projects, ensure a safe work environment for assigned crew at all times, making all projects meet M and S Standards, all traffic control plans are in specifications of the MUTCD manual, in charge of snow plowing operations, daily priorities, staffing reports, works orders, ordering of material, assign training as needed for crew members, directing and ensuring all sub-contractors are in compliance with codes and specifications.
Transportation Maintenance I
Colorado Department of Transportation
Estes Park
09.2018 - 03.2020
Performed road maintenance including, snow removal, asphalt repairs, crack sealing, chip sealing, mowing, sign installation and repairs, guardrail repairs, concrete repairs, culvert maintenance and installation, concrete repairs, traffic control, filled in as acting TM II for a duration of 9 months, overseeing equipment repairs and maintenance, snow plow operation, time entry, daily priorities, work orders, ordering of material, planning and assigning patrol projects, ensuring a safe work environment, all policies and procedures are being followed.
Transportation Maintenance I
Colorado Department of Transportation
Boulder
12.2014 - 12.2015
Performed road maintenance including, snow removal, asphalt repairs, crack sealing, chip sealing, mowing, sign installation and repairs, guardrail repairs, concrete repairs, culvert maintenance and installation, concrete repairs, traffic control, as well as many other duties assigned by TM II.
Transportation Maintenance III
Transportation Division, City of Boulder
Boulder, Colorado
12.2012 - 12.2014
Supervise and lead a crew of 8- In charge of managing projects and maintaining 185 city properties and all right-of-ways within city limits, piloted and re-designed new and existing irrigation systems, engaged sub-contractors on projects, assured compliance on specifications and codes, data entry, created progress reports, snow plowing, repairing water main breaks, restoring asphalt, sweeping streets, heavy machine operation.
Education
High School Diploma -
Estes Park High School
Estes Park, Colorado
06.2005
Skills
Traffic Control Supervisor
Instructor of MDSS, Pre-Winter Operations, Emergency Management, Beginner/Advanced Winter Operations and Pathfinder classes
Snow plow operations
Heavy equipment operator
Underground utility installations
Microsoft Word, Excel, and PowerPoint
Daily Job Hazard Analysis
Customer service and support
Leadership
Training
Understanding blueprints
Forecasting
Staff Development
Standard Operating Procedures
Cross-functional coordination
Cost Reduction
Logistics Management
Stakeholder Management
Operational Excellence
Key Performance Indicators
Maintenance Planning
Inventory Management
Performance monitoring
Certification
Commercial Driver’s License (CDL) – Class B, with tanker endorsement
Leadership Journey I and II
Maintenance Leadership Academy
Traffic Control Supervisor Certified
Pump Station Certified
HDPE Certified
Two-wire System Certified
CLT- ( passed written tests)
Street Sweeper Certified
Backhoe Loader I & II Certified
Loader I & II Certified
Excavator Certified
Screed Operator Certified
Erosion Control Certified
Outdoor Survival Certified
Advanced Irrigation & Principles Certified
Underground utilities Certified
Reasonable Suspicion Trained
TIMS Trainer
Attributes
Collaborative – effectively work with other departments and contractors
Effective Communicator – provide status updates to supervisor’s and coordinates projects
Dependable – consistently meets or exceeds expectations
Customer Service – ensure a positive customer experience
Efficient – highly productive, problem solver
Dependable – Self-starter-finisher with minimal supervision
Motivated – enjoy challenging work assignments
Tenacious – willing to take on special projects, tedious tasks
Integrity- honest, accountable and always making sure the customer is satisfied
Professional Highlights
Finalist for City of Boulder, Community Service Award 2013
Executed and finished over 1.5 million dollars of commercial landscapes in five months.
Completed million-dollar Foothills Irrigation Improvement Project – met all deadlines.
Leadership Award with Colorado Department of Transportation
Instructor of MDSS, Pre-Winter Operations, Emergency Management, Beginner/Advanced Winter Operations, TIMS in Extreme Weather Conditions and Pathfinder classes.
Level 3 Exceptional Performer as Supervisor for King Area
Achievement of the Month Awards
TIMS Certified Trainer
Snow and Ice Committee Member
Project Engineer during M-Project Slab Replacement Projects FY 22 and FY 23
Project Engineer during M-Project Mill and Fill Project FY 25