Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Mitchell

Grand Junction,CO

Summary

Dedicated and experienced retail leader with over a decade of experience in store operations, team development, customer service, and merchandising. Currently serving as Lead Bookseller at Barnes & Noble, with a proven track record of leadership, operational excellence, and community engagement. Recognized for coaching high-performing teams, optimizing store processes, and creating exceptional customer experiences. Eager to bring this experience to the Store Manager role and continue contributing to the success of the Grand Junction location.

Overview

13
13
years of professional experience

Work History

Lead Bookseller

Barnes & Noble
06.2023 - Current
  • Lead floor operations and team performance to ensure outstanding customer service and store presentation
  • Open the building, oversee safety procedures, alarms, and cash handling
  • Train, coach, and support booksellers in handselling, merchandising, and store procedures
  • Taken on the Store Operations Support role
  • Implemented company modules
  • Manage backroom organization, vendor returns and receiving.
  • Oversee operational processes with attention to shrink and efficiency including overdue ASN reports, negative on hand reports, Pro Audit reports and making appropriate stock corrections.
  • Partner with cluster support to localize inventory, manage stock levels, and support sales initiatives
  • Assist Business Development Manager by assuring a timely completion and organization of local school orders in a logistically complex area.
  • Execute promotional campaigns (e.g., Monthly Picks, preorders) to drive sales
  • Provide timely feedback and accountability to support employee development and store goals
  • Key Holder (Promoted June 2021)
  • Bookseller / Merchandising & Receiving Associate (Hired September 2018)

Merchandising Specialist

Premium Retail Services
01.2018 - Current
  • Execute merchandising resets, signage, and audits across partner retail locations
  • Assemble promotional displays and coordinate with store teams for visual consistency
  • Build strong relationships with store managers and support brand standards

Non-Perishable Buyer / Grocery Team Member

Whole Foods Market
02.2016 - 05.2017
  • Managed inventory, placed vendor orders, and maintained in-stock conditions
  • Achieved department sales and margin goals through strategic ordering and merchandising
  • Trained employees, delivered excellent customer service, and processed invoices/returns

Data Specialist

Altair Global Relocation
05.2013 - 05.2015
  • Supported configuration and maintenance of internal business applications
  • Provided technical support to internal teams and external clients
  • Maintained accurate datasets and contributed to efficient workflow processes

Assistant General Merchandise Manager

Albertsons
05.2012 - 06.2013
  • Oversaw full store operations in absence of Store Director
  • Managed staff scheduling, inventory, merchandising, and customer relations
  • Delegated responsibilities, monitored employee performance, and led team initiatives

Education

Bachelor of Arts - Political Science & Economics

University of North Texas
Denton, TX
05.2010

Skills

  • Leadership & Team Development
  • Store Operations & Process Efficiency
  • Payroll, Scheduling & Roster Management
  • Inventory Control & Vendor Relations
  • Visual Merchandising & Promotional Execution
  • Community Engagement & Event Support
  • Calm, Adaptable, and Solution-Oriented Under Pressure
  • Effective Communicator Across Teams and Cluster Partners

Timeline

Lead Bookseller

Barnes & Noble
06.2023 - Current

Merchandising Specialist

Premium Retail Services
01.2018 - Current

Non-Perishable Buyer / Grocery Team Member

Whole Foods Market
02.2016 - 05.2017

Data Specialist

Altair Global Relocation
05.2013 - 05.2015

Assistant General Merchandise Manager

Albertsons
05.2012 - 06.2013

Bachelor of Arts - Political Science & Economics

University of North Texas

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Jesse Mitchell