JESSE LIMON
Golden
Summary
With a proven track record at UnberEats, I excel in delivering exceptional customer service and optimizing route efficiency, ensuring timely and accurate deliveries. My expertise in GPS navigation (hard skill) and maintaining a positive attitude (soft skill) in high-pressure environments has significantly enhanced customer satisfaction.
Overview
25
25
years of professional experience
Work History
Delivery Driver
UnberEats
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Massage Therapist
Four Lives Massage Center
02.2000 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained accurate client records for effective treatment planning and progress tracking.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Now I am in the process of retiring from massage
Delivery Driver
DoorDash
02.2020 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Associate Degree In Massage - Massage
Heritage Massage College
Denver Colorado 01.2000
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- Delivery scheduling
- Stocking and inventory
- Complex Problem-solving
- Cargo handling
- Inventory management
Self Motivated
I know how to work hard with compassion understanding of customers needs
I will be a great asset to your team.
Timeline
Delivery Driver
UnberEats
01.2024 - Current
Delivery Driver
DoorDash
02.2020 - 01.2024
Massage Therapist
Four Lives Massage Center
02.2000 - Current
Associate Degree In Massage - Massage
Heritage Massage College
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