Jesse Contreras
Aurora
Summary
Driven by a strong ambition to grow within the industry, I continuously seek opportunities that challenge me and expand my knowledge. My goal is to leverage the valuable experiences I gain along the way to demonstrate my potential as a leader within this organization
Overview
9
9
years of professional experience
Work History
Ramp Supervisor
Southwest Airlines
12.2022 - Current
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Maintain a safe work environment by upholding any and all safety procedures implemented by SWA and issuing corrective discipline if called for.
- Acquired extensive knowledge of operational processes by actively engaging with various departments within Ground Operations.
- Set a standard closing procedure in T-Point for all closing supervisors, to have a efficient and unified process for the end of night.
- Contributed to the improvement of our MBR in Denver by optimizing staff utilization in T-Point and prioritizing cost efficiency. Fostered a positive work environment by promoting safety and building trustful relationships with the supervisor team and ramp agents
Ramp Agent
Southwest Airlines
05.2022 - 11.2022
- Ensuring the passenger's belongings were placed into the correct aircraft in a timely manner
- Unloading/loading the correct cargo to and from plane
- Transporting luggage to different gates and designated luggage drop areas
- Guiding in the planes to the right marker for parking and connecting ground power and air to the plane
- Per-planning to have luggage organized to be placed in the right compartments in aircraft
- De-icing aircraft when needed
- Operate company vehicles (tugs, push backs, belt loaders, and lav trucks)
- Obtain specific knowledge to safely and efficiently complete task needed of me by Southwest
Line Service Tech
Business Jet Center
03.2021 - 05.2022
- Render aviation services including aircraft towing and refueling
- Lead arriving aircraft into position and send out departing aircraft while performing aircraft marshaling signals
- Utilize various airport ramps machines such as fuel trucks, ground power units, aircraft tugs,and lifts
- Provide baggage handling, vehicle valet
- Use protective equipment and obey all safety procedures
- Remain watchful of arriving and departing aircraft
- Aid and assist customers and or crew
- Provide other aircraft related services such as service order documentation, , lavatory service, aircraft ground maneuvering
- Providing pilots or customers transport to required destinations
- Understand and implement ground-to-ground and ground-to-air radio communications
- Obtain a solid understanding of the Phonetic alphabet and military time
Laborer/Assistant
Joe Soliz Masonry
08.2020 - 03.2021
- To maintain a steady work pace for masons to stay on projected deadlines
- Mixing grout or gravel and retrieving supplies for project needs
- Assembling scaffolds where needed and stocking materials that are going to be used while onthem
- Clean up of left over debris and placing in designated waste locations
- Preplan daily goals for coworkers to complete
- Attend daily meetings with safety officials and contractor supervisors to inform my department of safety requirements
- Read blue prints of projects to inform workers of specific design layouts and building infrastructures
- Having the responsibility of general oversight of entire projects
Ramp Agent
Southwest Airlines
03.2017 - 07.2020
- Learned a vast amount work procedures and the SWA way
- Unloading/loading luggage and cargo off and on plane
- Transfer luggage to designated gates for different flight departures by tugs
- Guiding in the planes to the right marker for parking and connecting ground power and airto the plane
- As a gate lead, pre-planning to have luggage organized to be placed in the right compartments in the aircraft for best weight and balance requirements
- De-icing aircraft when needed of me
- Properly operate company vehicles (tugs, push backs, belt loaders, and lav trucks)
- Retain specific safety procedures required by SWA to be in compliance
Education
High School -
Prosper High School
Prosper, TX05-2015
Skills
- Having a comprehensive knowledge of the airline industry, both commercial and private
- Always striving to be the best version of myself through a strong work ethic
- Confident social skills
- Having 7 years of aviation experience, 6 years of Southwest ramp experience
- Ability to work well with others as a team to meet company goals
- Attentiveness to all details small or large
Timeline
Ramp Supervisor
Southwest Airlines
12.2022 - Current
Ramp Agent
Southwest Airlines
05.2022 - 11.2022
Line Service Tech
Business Jet Center
03.2021 - 05.2022
Laborer/Assistant
Joe Soliz Masonry
08.2020 - 03.2021
Ramp Agent
Southwest Airlines
03.2017 - 07.2020
High School -
Prosper High School
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