- Backpacking and Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Avid Reader
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Gardening
Jessamyn Harrington
Colorado Springs
Summary
Organized and detail-oriented professional with a background in event planning and customer service. Known for strong logistical management and collaboration skills, ready to enhance client experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Cashier
Smoker City Emporuim
Colorado Springs, CO
06.2025 - 02.2026
- Processed customer transactions efficiently, ensuring accurate cash handling and recordkeeping.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to streamline operations and improve service delivery.
- Implemented inventory tracking systems to optimize stock levels and minimize discrepancies.
- Assisted in developing promotional displays, increasing product visibility and encouraging sales growth.
Waitress
Uncle Sam's Pancake House
Manitou Springs, CO
03.2018 - 09.2024
- Delivered exceptional customer service by efficiently processing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely and accurate food preparation and delivery.
- Trained new team members on best practices for service, menu knowledge, and health standards.
- Implemented effective upselling techniques, enhancing customer dining experience and increasing sales.
- Managed cash handling procedures, ensuring accuracy in transactions and daily reconciliations.
- Developed strong relationships with regular customers to foster loyalty and repeat business.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Wedding Planner Intern
Planning Co.
Colorado Springs, CO
01.2021 - 01.2022
- Assisted in coordinating vendor contracts and managed schedules for events
- Supported the planning team by organizing logistics and timelines for weddings
- Collaborated with clients to understand vision and preferences for their special day
- Researched and sourced local vendors, enhancing event offerings and client satisfaction
- Participated in post-event evaluations to improve future planning processes and client experiences
- Demonstrated flexibility by adapting to last-minute changes and resolving unforeseen issues, ensuring a seamless wedding experience for clients.
Education
Associate of Arts - Design
Pikes Peak Community College
Colorado Springs, CO05-2021
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Professionalism and courtesy
- Guest inquiries
- Attention to detail
- Sales expertise
- Design aesthetics
- Budget planning
- Wedding etiquette
Interests
Timeline
Cashier
Smoker City Emporuim
06.2025 - 02.2026
Wedding Planner Intern
Planning Co.
01.2021 - 01.2022
Waitress
Uncle Sam's Pancake House
03.2018 - 09.2024
Associate of Arts - Design
Pikes Peak Community College