Jerry Vick
Parker
Summary
Dynamic Food and Beverage Team Leader at Taeget with a proven track record in enhancing customer satisfaction and driving sales through effective promotions. Skilled in inventory management and staff training, I excel in regulatory compliance and visual merchandising, ensuring a seamless shopping experience while fostering a motivated team environment.
Overview
18
18
years of professional experience
Work History
Food and Beverage Team Leader
Taeget
Parker
09.2012 - 07.2024
- Ensured compliance with health and safety regulations throughout the store premises.
- Recommended, selected and located merchandise based on customer desires.
- Conducted regular reviews of staff performance, identifying strengths and areas needing development.
- Resolved customer complaints in a professional manner.
- Communicated effectively with other departments to ensure smooth running of day-to-day operations.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Developed action plans for increasing sales revenue through promotional activities such as discounts or special offers.
- Recruited, interviewed, hired and trained new staff members as needed.
- Answered customer inquiries regarding product features, pricing, and availability.
- Analyzed weekly reports to identify areas of improvement within the store environment.
- Organized merchandise displays to maximize sales potential.
- Assisted customers in selecting products that best met their needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided training and guidance to new team members on store processes, policies and customer service standards.
- Handled escalated customer inquiries in a professional manner.
Dairy Manager
Walmart
Parker
04.2006 - 12.2012
- Trained new workers on safety and ranch procedures.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed household errands and other essential duties.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Leigh High School
San Jose, CA05-2000
Skills
- Customer service
- Inventory management
- Sales promotion
- Staff training
- Regulatory compliance
- Visual merchandising
Timeline
Food and Beverage Team Leader
Taeget
09.2012 - 07.2024
Dairy Manager
Walmart
04.2006 - 12.2012
High School Diploma -
Leigh High School
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