Jerome Schwartz
Berthoud
Summary
Maintenance Manager at Mile High Transportation, implemented preventive maintenance programs, boosting equipment efficiency and minimizing downtime. Punctual and adaptable, committed to operational excellence.
Dynamic professional with a proven track record at Scheels Sporting Goods, excelling in customer service and relationship building. Leveraged troubleshooting skills to enhance customer satisfaction and drive sales. As a
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Scheels Sporting Goods
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Maintenance Manager
Mile High Transportation
11.2014 - Current
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Diesel Engines And Class 8 Trucks
Denver Automotive & Diesel Collage
Denver06-1995
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Customer service
Accomplishments
- Achieved diagnosing and making needed repairs by completing Peterbilt factory & Caterpiller training with accuracy and efficiency.
- Achieved Management through effectively helping with needed tasks and knowledge of Rush's policy's and procedures. Working my way from Technician to Shop Foreman.
- Supervised team of 23 Technicians.
Certification
- Colorado Class CDL Driver's License
Timeline
Sales Associate
Scheels Sporting Goods
10.2022 - Current
Maintenance Manager
Mile High Transportation
11.2014 - Current
Diesel Engines And Class 8 Trucks
Denver Automotive & Diesel Collage
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