Jeremy Swetlik
Commerce City
Summary
Detail-oriented Service Technician with 9 years of experience in troubleshooting, diagnostic testing, and preventive maintenance. Proven track record of enhancing equipment performance and training junior technicians to ensure safety and efficiency while carrying multiple certifications across different engine and chassis platforms.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Service Technician 1
Bruckner Truck & Equipment
Commerce City, CO
07.2017 - Current
- Diagnosed and repaired mechanical issues on heavy-duty trucks to ensure optimal performance.
- Performed routine maintenance and inspections on equipment to enhance reliability and safety.
- Collaborated with team members to streamline repair processes, reducing turnaround time for service requests.
- Trained junior technicians on best practices and troubleshooting techniques to improve team efficiency.
- Utilized diagnostic tools and software to accurately identify faults and recommend solutions effectively.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Entry Level Technician
McInnis Automotive Service
Schererville, IN
03.2015 - 08.2016
- Conducted routine maintenance services, ensuring optimal vehicle performance and safety standards.
- Performed basic repairs on engines, suspension, and drivelines
- Test drove vehicles to verify repairs and inform customer of any other possible issues
Lube Service Technician
Circle Buick and GMC
Highland, IN
03.2014 - 03.2015
- Conduct preventative maintenance and oil changes on various vehicle models to ensure optimal performance.
- Streamline workflow processes to reduce turnaround time for service appointments and improve customer satisfaction.
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
Cashier/Grocery Bagger
Jewel-Osco
Dyer, IN
08.2013 - 03.2014
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Diesel Engine And Class 8 Truck Repair
Wyotech
Laramie, WY06-2017
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- OSHA requirements
- Flexible and adaptable
- Problem and issue resolution
- Repair techniques
- Diagnostic testing
- Professional and courteous
- Heavy lifting
- Diagnostics expertise
- Time tracking
- Safety procedures adherence
- Troubleshooting
Certification
- Mack Elite Master Technician
- Mack Battery Electric Heavy and Medium Duty
- Cummins Mid-Range Engine
- Cummins CNG
- Allison 1K-4K repair
- Harbinger EV
- CDL Class B
- 608 Type 1, 2, and 3 (Esco)
- 609
Timeline
Service Technician 1
Bruckner Truck & Equipment
07.2017 - Current
Entry Level Technician
McInnis Automotive Service
03.2015 - 08.2016
Lube Service Technician
Circle Buick and GMC
03.2014 - 03.2015
Cashier/Grocery Bagger
Jewel-Osco
08.2013 - 03.2014
No Degree - Diesel Engine And Class 8 Truck Repair
Wyotech