Jeremy Buck

Operated heavy equipment and collection vehicles to collect and transport residential and commercial waste, recycling, and other materials. Performed routine maintenance and inspections on equipment, ensuring compliance with safety and environmental regulations, and performing manual labor like loading and unloading materials.

• Managed daily operations to ensure efficient workflow and customer satisfaction.
• Analyzed sales trends to identify opportunities for growth and product expansion.
• Implemented marketing strategies that increased brand visibility within local markets.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Oversaw inventory management, optimizing stock levels and reducing excess inventory costs.
• Cultivated strong vendor relationships to secure favorable pricing and timely deliveries.

• System operation: Operate and maintain equipment such as pumps, motors,and storage tanks.
• Maintenance and repair: Perform routine maintenance, and repair system components like pumps, valves, and water mains.
• Emergency response: Respond to emergencies like main breaks or system failures, and assist in restoring service as quickly as possible.
• Record keeping: Maintain detailed logs of operations, maintenance, and repairs, and prepare reports for management and regulatory bodies.
• Safety and compliance: Follow all safety rules, use personal protective equipment, and ensure compliance with local, state, and federal regulations.

• Advised customers on service needs and vehicle maintenance options.
• Coordinated service appointments and ensured timely completion of repairs.
• Assisted technicians by providing clear instructions and necessary parts for repairs.
• Resolved customer inquiries and concerns, enhancing overall satisfaction levels.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.