Jennifer T. Jackson
Aurora
Summary
Relationship-Driven professional with expertise in developing and building relationships and retaining small business customers. Successful analyzing accounts and current packages in order to propose updates and correct problems. Excellent communication, multitasking and planning abilities.
Effectively able to work individual or with a team. Able to lead and encourage team members to perform at a high-level, high-pace environment in order to deliver results.
Overview
25
25
years of professional experience
Work History
Small Business Specialist 2
U.S. Bank
06.2021 - Current
- Building and foster portfolio relationships with clients through proactive outreach and follow up.
- Prospected for new business through networking, community outreach, and customer referral generation.
- Effectively educating clients and prospects on available deposits, loans and money movement services and providing recommendation client-centric solutions
- Responsible developing collaborative partnerships effective business partnership with branch team members and partners to best serve the client.
Client Relationship Consultant
U.S. Bank
05.2019 - 06.2021
- Build and foster client relationship through multiple channels including in-person, by appointment, and virtually to deliver outstanding service to maintain and extend relationships for future business opportunities.
- Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
- Maintaining a working knowledge of consumer and business products and services including digital products and services.
- Open new consumer and business accounts, complete service request and submit lending and credit application.
- Leverage available resources and technology to provide an excellent client experience and service to ensure efficiency and operational accuracy.
Medical Bill Review Analyst
CORVEL
08.1998 - 11.2019
- Review the Worker Compensation medical bills for accuracy of five state's fee schedule: Colorado, Idaho, Utah, Arizona and Nevada.
- Responded to both written and phone inquires regarding the processing of Worker's Compensation bill coding.
- Support Denver MedCheck Department's operations by completing assignments with accuracy, efficiency and processing timely turn-around.
- Supported managerial team with bill auditing for accuracy, bill output productions, and effective problem resolution.
- Aid in protecting business from unnecessary liability by adhering to security and safety standards per HIPPA guideline and expectations.
Education
Bachelor of Science - Small Business Management And Entrepreneurship
University of Phoenix
05.2013
High School Diploma -
Cherry Creek High School
05.2000
Skills
- Follow-Up Skills
- Developing Customer Relationships
- Meeting Sales Goals
- Relationship Building
Accomplishments
I am the Founder/Geo-Lead of Denver Black Heritage BRG, established February 2023.
Actively support the U.S. Bank and Union Bank conversion both in-person and virtually.
Timeline
Small Business Specialist 2
U.S. Bank
06.2021 - Current
Client Relationship Consultant
U.S. Bank
05.2019 - 06.2021
Medical Bill Review Analyst
CORVEL
08.1998 - 11.2019
Bachelor of Science - Small Business Management And Entrepreneurship
University of Phoenix
High School Diploma -
Cherry Creek High School
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