Jennifer Adriana Silva Sierra
International Business Professional
Bogotá D.C.
Summary
Graduated from international business, with experience in customer service, data analysis, purchasing and supply chain, achievement of objectives, disciplined, proactive, who fulfills the designated tasks, open-minded and active listener, able to lead and solve problems efficiently, like working as a team. I adequately fulfill with punctuality, responsibility and dedication the different objectives that are to be achieved, persevering in the face of any adversity and a lover of giving the best in what I do.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Buyer
Nestlé Colombia
Bogota, Bogota
05.2023 - 08.2024
- Responsible for the purchasing process of raw materials and packaging of local and imported materials for the Nescafé category, being part of the team responsible for its supply and functioning as a direct source of communication with suppliers, I am your support.
- Successfully manage claims reduction by 70%
- Directly regarding the filing of invoices and payment compliance, as well as managing and monitoring the indicators of the purchasing and supply chain area for the category.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Buyer
Manpower for Nestlé Colombia
Bogota, Bogota
10.2022 - 05.2023
- Responsible for the purchasing process of raw materials and packaging of local and imported materials for the Nescafé category, being part of the team responsible for its supply and functioning as a direct source of communication with suppliers, I am your support.
- Successfully manage claims reduction by 70%.
- Direct in terms of filing invoices and payment compliance, as well as managing and monitoring the indicators of the purchasing and Supply Chain area for the category.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Procurement Intern
Nestlé Colombia
Bogota, Departamento del Huila
03.2022 - 08.2022
- Support purchasing specialists with contract updates in SAP and POWER BI, update savings in I Nexus, generate reports (KPI), also verify prices with suppliers, follow up on BCP improvement plans and GFSI certifications of suppliers and lead the co-packer category in support of the strategic buyer, requested quotes for promotional assembly, we carried out a tender and a project.
- Managed 10 contract requests per day.
- Ensured data accuracy within the procurement system by regularly updating vendor information, contract details, and pricing agreements.
Supervisor/coach
Sitel Colombia (Foundever)
Bogota, Departamento del Huila
07.2020 - 02.2022
- I led a technical support campaign offered to companies in the United States with dataphones or payment machines, being a supervisor of 23 bilingual agents, working as support for questions about the product and processes with HR and legal, I met weekly with the client by video call to update the technical processes of the product and improve quality management, I generated reports (KPI) to present to the team and give them visibility of the status of the campaign.
Technical support agent
Sitel Colombia (Foundever)
05.2019 - 07.2020
- Providing technical service to people with businesses in the United States who had dataphones with the company 'FISERV', the campaign was in English, the objective was to achieve the KPI goals of the line to provide the best service.
Member of the Research Group
Fundación Universitaria Del Área Andina
Bogota, Departamento del Huila
08.2018 - 11.2019
- Member of the first research seedbed of the university's International Business program called "HuMan Purszing" in which I developed a research project focused on the management of emotional intelligence in international business called "CAMALEUM - EMOTIONS AND THEIR IMPACT ON THE PATH TO SUCCESS OF PEOPLE".
- Thanks to this I represented the program and the university at the REDCOLSI seedbed meeting in 2019 at the regional level in Bogotá and national level in Valledupar (Colombia) presenting my project.
- Finally I participated in CAEI (Congress on International Education) being a speaker in the same year.
Education
International Business Professional - Business
Fundación Universitaria Del Área Andina
Bogota, Colombia 05.2017 - 12.2022
High school education -
Colegio San José De Castilla
Bogotá, DC 01.2004 - 01.2015
Skills
- Ability to work in a team
- Management of digital tools (eg SAP-Power BI)
- Negotiation
- Proactive
- Supplier relationship management
- Purchase order management
- Strategic sourcing
Job References
- Edwin Jefferson Alarcón Silva, Economist, 3186222960, Universidad Militar Nueva Granada
- Carlos Largacha Martínez, clargacha@areandina.edu.co, 3168298456, Universidad de los Andes
- Roderick Morales, Operations Manager SITELS.A, 3186238877
- Ruth Gomez, Procurement Excellence Manager (Nestlé), 3173526666
- Andres Viveros, Demand Planner Nescafé (Nestlé), 3175851408
Timeline
Buyer
Nestlé Colombia
05.2023 - 08.2024
Buyer
Manpower for Nestlé Colombia
10.2022 - 05.2023
Procurement Intern
Nestlé Colombia
03.2022 - 08.2022
Supervisor/coach
Sitel Colombia (Foundever)
07.2020 - 02.2022
Technical support agent
Sitel Colombia (Foundever)
05.2019 - 07.2020
Member of the Research Group
Fundación Universitaria Del Área Andina
08.2018 - 11.2019
International Business Professional - Business
Fundación Universitaria Del Área Andina
05.2017 - 12.2022
High school education -
Colegio San José De Castilla
01.2004 - 01.2015
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