Jennifer Wilde
Pueblo
Summary
Proven leader and dedicated healthcare professional with a track record of enhancing patient satisfaction. Expert in inventory management and customer service, demonstrating exceptional teamwork, problem-solving abilities, and a friendly attitude. Achieved significant improvements in operational efficiency and patient care quality. Seeking a position in the Industry where I can utilize these skills and traits an be a proud member of your company.
Overview
12
12
years of professional experience
Work History
QMAP
Oakshire Commons Assisted Living Center
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Certified Nursing Assistant
CDASS
02.2019 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Home Health CNA
Team Select Home Health Care
07.2016 - 10.2022
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Department Manager
Walmart
08.2012 - 02.2016
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Associate of Applied Science - Accounting
Everest College
Colorado Springs, CO05-2005
Associate of Applied Science - Business Administration
Everest College
Colorado Springs, CO10-2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
Timeline
QMAP
Oakshire Commons Assisted Living Center
03.2023 - Current
Certified Nursing Assistant
CDASS
02.2019 - Current
Home Health CNA
Team Select Home Health Care
07.2016 - 10.2022
Department Manager
Walmart
08.2012 - 02.2016
Associate of Applied Science - Accounting
Everest College
Associate of Applied Science - Business Administration
Everest College
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