Jennifer Wickwire
Silver Cliff
Summary
Dynamic professional with extensive experience at Heart of the Rockies Regional Medical Center, excelling in patient registration and insurance verification. Proven ability to enhance clinic workflow through effective appointment scheduling and strong interpersonal skills. Committed to maintaining HIPAA compliance while delivering exceptional patient care and fostering positive client relationships.
Also I’m a legal professional with proven track record in providing comprehensive support to attorneys. Capable of managing complex legal documentation and ensuring case files are meticulously organized. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in legal research and document preparation, valued for reliability and flexibility.
With all this valued knowledge, experience, and education, my military service is top-tier to who I am.
Overview
2027
2027
years of professional experience
Work History
Registration Specialist
Heart of the Rockies Regional Medical Center
Westcliffe, CO
2025 - Current
- Registered patient information accurately in electronic health record system.
- Assisted patients with inquiries regarding registration and insurance processes.
- Verified patient insurance details to ensure coverage for services rendered.
- Coordinated appointment scheduling to optimize clinic workflow and reduce wait times.
Corporal of Marines
United States Marine Corps
Camp Lejeune, NC
08.2008 - 08.2012
- Maintained detailed case files, tracking deadlines and ensuring timely submissions.
- Communicated with witnesses and victims to gather information and provide updates on cases.
- Reviewed discovery materials for relevance and accuracy, facilitating efficient case management.
- Collaborated with law enforcement agencies to coordinate investigations and gather evidence.
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse.
- Received, inspected, and documented incoming shipments for accuracy.
- Maintained organization of inventory using barcode scanning systems.
- Assisted in inventory counts and reconciled discrepancies to ensure accuracy.
- Collaborated with team members to streamline order fulfillment processes.
- Trained new staff on safety protocols and equipment operation.
- Supported maintenance of cleanliness and safety standards throughout facility.
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.
- Ensured regulatory compliance by properly handling hazardous materials according to established guidelines and policies.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
Environmental Services Housekeeper
Heart of The Rockies Regional Medical Center
Westcliffe, CO
10.2024 - 10.2025
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment to ensure efficient facility upkeep.
- Adhered to safety protocols while handling hazardous materials.
- Collaborated with medical staff to prioritize cleaning schedules for infection control.
Lab Registration Specialist
Heart of The Rockies Regional Medical Center
Westcliffe, CO
08.2024 - 10.2025
- Processed patient registrations efficiently, ensuring accurate entry of demographic information.
- Assisted in verifying insurance eligibility and benefits for incoming patients.
- Coordinated with medical staff to facilitate seamless patient check-in procedures.
- Managed scheduling of appointments, optimizing clinic flow and reducing wait times.
- Checked patient’s in for lab work, X-rays, and physical therapy.
Paralegal
Kansas City Prosecutors Office
Jackson County, MO
10.2016 - 04.2017
- Assisted attorneys with case preparation and legal research to support ongoing litigation efforts.
- Drafted and reviewed legal documents, ensuring compliance with court rules and procedures.
- Assisted attorneys in case management, organizing files and maintaining accurate records.
- Prepared trial exhibits and evidence for presentation in court proceedings.
- Collaborated with law enforcement and external stakeholders to gather case-related information.
- Managed discovery processes, including document collection and review for relevance.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Paralegal
Hutchinson Municipal Court
Hutchinson, KS
08.2015 - 02.2016
- Conducted legal research to support case preparation and trial strategies.
- Trained new paralegals on office protocols and legal research methodologies.
- Developed templates for legal documents to enhance efficiency in drafting processes.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Litigation Paralegal
Rasmussen, Dickey, & Moore
Kansas City, MO
05.2014 - 07.2015
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Assisted attorneys in trial preparation by organizing evidence and exhibits effectively.
- Conducted legal research and analyzed case law to support prosecution efforts.
- Drafted legal documents, including motions and briefs, ensuring compliance with court rules.
Education
Master of Science - Criminal Justice
Purdue University Global
Lafayette, IN06.2020
BBA - Legal Studies
Kaplan University
Fort Lauderdale, FL05.2015
Associate of Science - Paralegal Studies
Kaplan University
Fort Lauderdale, FL10.2013
High School Diploma -
Belton High School
Belton, MO05.2008
Skills
- HIPAA compliance
- Patient registration
- Insurance verification
- Appointment scheduling
- Confidentiality
- Problem-solving
- Verbal and written communication
- Healthcare experience
- Patient scheduling
- Office organization
- Medical terminology
- Client relationships
- Follow-up skills
- Documentation and reporting
- Payment processing
- Interpersonal and written communication
- Experience with software
- File maintenance
- Client rapport
- Records management
- Database administration
- Registration management
- Pre-registration documentation
- HIPAA procedures
- Admission support
- Admissions and registrations
- Multitasking and prioritization
- Maintaining documents and records
- Patient discharging
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Task prioritization
- Self motivation
- Interpersonal skills
- Healthcare management
- Computer literacy
- Goal setting
- Professionalism
- Time management abilities
- Project management
- Data analysis
- Data integrity
- Medical research
- Heartsaver first aid CPR AED (first aid CPR AED)
Timeline
Environmental Services Housekeeper
Heart of The Rockies Regional Medical Center
10.2024 - 10.2025
Lab Registration Specialist
Heart of The Rockies Regional Medical Center
08.2024 - 10.2025
Paralegal
Kansas City Prosecutors Office
10.2016 - 04.2017
Paralegal
Hutchinson Municipal Court
08.2015 - 02.2016
Litigation Paralegal
Rasmussen, Dickey, & Moore
05.2014 - 07.2015
Corporal of Marines
United States Marine Corps
08.2008 - 08.2012
Registration Specialist
Heart of the Rockies Regional Medical Center
2025 - Current
Master of Science - Criminal Justice
Purdue University Global
BBA - Legal Studies
Kaplan University
Associate of Science - Paralegal Studies
Kaplan University
High School Diploma -
Belton High School