JENNIFER RODRIGUEZ
Lafayette,CO
Summary
Dedicated change agent with 10+ years of experience in the human service field with a strong commitment to serving marginalized communities, adults with severe and persistent mental illness and vulnerable populations. Solution driven professional skilled at crisis intervention, trauma informed care, de-escalation and client centered care.
Overview
14
14
years of professional experience
Work History
Crisis Clinician II
Wellpower
04.2024 - Current
- Provide psychological evaluations/problem identification, crisis interventions, and individual, group, and/or family therapy to assigned clients
- Provide case management services to clients as needed or assigned
- Develop treatment plans; monitor treatment progress and follow-up at disposition times
- Coordinate client's use of other WellPower programs and outside community resources
- Coordinate medication/medicinal needs of clients with psychiatrists, nurses, and other medical sources
- Maintain accurate and timely clinical records consistent with WellPower standards
- Maintain a positive and inclusive environment for both staff and clients
- Participate in team/department meetings, in-services, and supervisory sessions as required
- Perform 27-65 (M-1) 'mental health hold' evaluations
Tenant Advocate
Community Economic Defense Project
07.2022 - Current
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire eviction diversion process
- Created business correspondence to foster clear and precise communication with external parties
- Negotiated favorable settlements on behalf of tenants through effective mediation and negotiation tactics
- Delivered friendly service and offered expert support in every interaction
- Mobilize to ensure tenant housing stabilization through legal clinics and urgent case processing
- Work alongside legal teams and community organizations to collaboratively ensure economic justice for Coloradans
- Advocate for and empower tenants to utilize resources and linkage to available support within their communities
Student Therapist
Wellpower
04.2022 - 04.2023
- Completed 400+ -hours internship working with the adult population
- Collaborated with multidisciplinary teams to provide comprehensive mental health care for clients, ensuring continuity of care
- Enhanced clients' self-awareness through personalized psychoeducation and skill-building activities
- Evaluated the effectiveness of therapeutic interventions using outcome measures, adjusting treatment plans as needed to ensure continued progress towards goals
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Supported clients' emotional regulation by teaching mindfulness practices and stress management strategies
- Supported clients in developing coping skills to help patients manage life challenges and difficulties
- Conducted psychosocial assessments to gather information about clients' backgrounds, presenting concerns, strengths, and areas of growth
- Developed treatment plans to outline steps necessary for clients to achieve goals
- Utilized evidence-based techniques to deliver successful treatment
Case Manager
Centennial Mental Health
06.2018 - 05.2021
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs
- Coordinated with primary care providers to ensure seamless integration of mental health services into overall healthcare plans for patients with comorbid conditions
- Provided clients with recommendations to community resources
- Prepared reports to summarize clients' mental health status and treatment progress
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
- Managed crisis situations effectively, deescalating potentially dangerous behavior and ensuring the safety of all involved parties
- Streamlined clinical documentation processes, maintaining accurate records while reducing time spent on paperwork tasks
- Increased client retention rates by consistently demonstrating empathy, professionalism, and a commitment to excellent patient care
- Documented client progress in confidential files
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Learned and adapted quickly to new technology and software applications
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions
Child Care Director
The Village Learning Center
01.2015 - 07.2016
- Attended approved training and continuing education courses to maintain certifications
- Established an inclusive culture that respected diversity among staff members and children alike
- Resolved conflicts and administered corrective action to foster positive experience for children and staff
- Engaged with parents and families to build positive relationships for children to thrive
- Supervised childcare workers and oversaw facility to meet state requirements for education and training
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review
- Monitored and observed child progress, interactions and behavior and reported findings to parents
- Supervised and managed team of childcare professionals to guarantee highest standards of care
- Managed program paperwork and child records to comply with state requirements
- Stayed current on guidelines to maintain compliant program operations
- Adhered to budgetary guidelines to set financial goals and maintain school profitability
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development
Residential Assistant
Mental Health Kokua
12.2011 - 12.2013
- Enforced policies and safety standards through building and room rounds
- Provided crisis management and intervention during emergency situations
- Supervised group therapy sessions, maintaining compliance with therapeutic goals
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements
- Assisted in opening and closing of residence halls at beginning and end of each shift
- Collaborated with residential team to maximize effective and efficient operations
- Worked flexible hours across night, weekend, and holiday shifts
- Worked well in a team setting, providing support and guidance
- Assisted with day-to-day operations, working efficiently and productively with all team members
Behavior Specialist
Trumpet Behavioral Health
06.2012 - 07.2013
- Implemented behavior modification techniques to improve student social and academic performance
- Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents
- Collaborated with multidisciplinary teams to develop comprehensive, effective treatment plans for students with behavioral challenges
- Provided in-person, 1:1 ABA therapy to school age children
- Maintained best practice procedures through data collection and documentation
- Provided emotional support to students and families
- Interpreted general objectives, laws, policies and procedures concerning Special Education program
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties
- Applied proven strategies to improve students' sensory- and
Education
Master of Social Work - Mental Health & Trauma
University of Denver
Denver, CO06-2023
Bachelor of Science - Psychology
Purdue Global
Davenport, IA07-2013
Skills
- Telehealth proficiency
- Behavioral health assessment
- Community resource navigation
- Suicide assessment
- Crisis handling
- Patient confidentiality
- Suicide prevention
- De-escalation techniques
- Mental health assessment
- Safety planning
- Adaptability
- Dual diagnosis treatment
- Client advocacy
- Mental health counseling
- Multicultural competence
- Cognitive behavioral therapy
- Individual counseling
- Therapeutic interventions
- Psychological assessment
Licensure
Licensed Social Worker
LSW .00009926160
Timeline
Crisis Clinician II
Wellpower
04.2024 - Current
Tenant Advocate
Community Economic Defense Project
07.2022 - Current
Student Therapist
Wellpower
04.2022 - 04.2023
Case Manager
Centennial Mental Health
06.2018 - 05.2021
Child Care Director
The Village Learning Center
01.2015 - 07.2016
Behavior Specialist
Trumpet Behavioral Health
06.2012 - 07.2013
Residential Assistant
Mental Health Kokua
12.2011 - 12.2013
Master of Social Work - Mental Health & Trauma
University of Denver
Bachelor of Science - Psychology
Purdue Global