Jennifer Minjares

Inventory Management:

• Maintain accurate, real-time inventory records for all cannabis and non-cannabis products using tracking systems (e.g., METRC).
• Perform regular inventory audits and reconciliations to identify discrepancies and ensure compliance with regulatory standards.
• Oversee product intake, storage, and movement across departments (e.g., cultivation, manufacturing, retail, distribution).
• Implement and improve inventory control procedures, including packaging, labeling, and storage guidelines.
• Ensure products are rotated properly (FIFO/FEFO) to maintain freshness and compliance.

Purchasing & Vendor Relations: • Source and negotiate with licensed cannabis vendors and ancillary suppliers for best pricing, terms, and product quality.

• Manage purchase orders, delivery schedules, and inbound logistics.
• Forecast demand based on sales trends and operational needs to maintain optimal stock levels without over-ordering.
• Maintain a strong understanding of market trends and product availability.

Compliance & Reporting: • Ensure all inventory activities align with local and state cannabis regulations (e.g., packaging, labeling, chain of custody).

• Maintain up-to-date and accurate inventory data within state tracking systems like METRC.
• Prepare and submit compliance reports as required by regulatory agencies.
• Work closely with compliance officers and regulatory agencies during inspections or audits.

Team & Process Oversight: • Supervise inventory staff, ensuring proper training on SOPs, systems, and compliance.

• Develop and enforce standard operating procedures (SOPs) for inventory handling and procurement workflows.
• Collaborate with other departments (sales, finance, retail, cultivation, or processing) to align inventory with operational needs.

Technology & Systems: • Utilize ERP, seed-to-sale, and inventory management systems to maintain data integrity.

• Generate regular inventory and purchasing reports for internal use and regulatory compliance.

Cannabis Budtender Key Responsibilities:

Customer Service & Sales: • Greet and assist customers in a friendly, professional, and welcoming manner.

• Listen to customer needs and provide product recommendations based on desired effects, medical conditions, or recreational use.
• Educate customers on different cannabis products (flower, edibles, concentrates, vapes, topicals, etc.), including proper usage, dosage, and effects.
• Upsell and cross-sell products to increase sales while maintaining customer satisfaction.

Compliance & ID Verification: • Check customer identification to ensure all patrons meet the legal age requirement.

• Follow all local and state cannabis laws, including purchase limits, product restrictions, and sales tracking.
• Maintain a clean and compliant work environment in accordance with all regulatory requirements.

Product Knowledge & Inventory: • Stay up to date on the latest cannabis products, strains, brands, and industry trends.

• Maintain in-depth knowledge of THC/CBD levels, terpene profiles, and consumption methods.
• Assist in inventory management, including restocking shelves, tracking product levels, and reporting discrepancies.

Cash Handling & POS: • Accurately operate point-of-sale (POS) systems to process customer transactions.

• Handle cash, debit transactions, and discounts with precision and accountability.
• Ensure accurate entry of product information and customer data as required.

Store Operations: • Maintain a clean, organized, and welcoming sales floor and product displays.

• Assist in opening and closing procedures, including counting tills, cleaning, and security checks.
• Communicate customer feedback and product issues to management.

Qualifications: • Must be 21 years of age or older.

• High school diploma or equivalent required.
• Previous customer service, retail, or cannabis industry experience preferred.
• Strong knowledge of cannabis products and willingness to learn continuously.
• Excellent communication, sales, and interpersonal skills.
• Must pass all background checks and meet state-specific cannabis employment requirements.

• Met all customer call guidelines including service levels, handle time and productivity.
• Trained staff on operating procedures and company services.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Engaged with customers in a sincere and friendly manner.
• Built relationships with customers to increase likelihood of repeat business.
• Recommended merchandise to customers based on their needs and preferences.
• Responded to customer questions and requests in a prompt and efficient manner.
• Led educational presentations on topics of nutrition and wellness.
• Promoted from Team Leader to Assistant Manager within 8 months.
• Interviewed job candidates and made staffing decisions.
• Counted cash drawers and made bank deposits.
• Examined merchandise to verify that it was correctly priced and displayed.
• Reported to the district manager regarding all store and staff issues.
• Planned budgets and authorized payments and merchandise returns.
• Reordered inventory when it dropped below predetermined levels.
• Fulfilled daily online & call sale orders.
• Proficient in Quick-books.
• Increased profits with making wholesale orders
• Learned more than 30 individual Essential oils including ingredients, how to use, and how each one is beneficial.

• Greeted customers in a timely fashion while quickly determining their needs.
• Recommended merchandise to customers based on their needs and preferences.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Responded to customer questions and requests in a prompt and efficient manner.
• Contacted other store locations to determine merchandise availability.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Contributed to team success by exceeding team sales goals by 15%.
• Cash wrap supply fill-in and maintenance

• Answered and quickly redirected up to 5-10 calls per hour
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Greeted numerous visitors, including VIPs, vendors and interview candidates.
• Helped distribute employee notices and mail around the office.
• Maintained a clean reception area, including lounge and associated areas.
• Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
• Communicated all client reservations to appropriate staff.
• Followed the pre-assigned opening and closing procedures for each spa station.
• Restocked linen and laundry in all areas of the spa.
• Processed guest credit card information for salon services.
• Cash handling
• Daily cash deposits.

• Demonstrated integrity and honesty while interacting with guests, team members and managers.
• Promptly and empathetically handled guest concerns and complaints.
• Greeted customers and provided excellent customer service.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Prepared all food orders within a 2-3 minute time frame.
• Assembled food orders while maintaining appropriate portion control.
• Prepared smoothies, shakes, juices and parfaits.
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
• Restocked daily ingredients.
• Maintained a clean area throughout the day