Jennifer Mendoza
Colorado Springs
Summary
Dedicated professional with patient experience and providing exceptional customer service. Skilled in handling sensitive information and promoting patient independence and advocacy, demonstrating strong time management and a commitment to continuous learning. Achieved significant improvements in guest satisfaction and operational efficiency through teamwork and attention to detail.
Overview
2025
2025
years of professional experience
Work History
Front Desk
Orange County ENT
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Roomed patients, cleaned rooms maintained steady patient flow
- Obtained lab reports, imaging, post op’s etc.
Caregiver
Talem Home Care
12.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Travel to different patient homes
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Documented patient progress and occasionally vitals
Education
Certificate - Phlebotomy Technician
Oquirrh Mountain Phlebotomy School
Colorado Springs, CO02.2025
Certificate - BLS Provider
Springs CPR Training
Colorado Springs, CO10.2024
Diploma -
Dana Hills High School
Dana Point, CA06.2018
Skills
- Above and beyond customer service satisfaction
- Time management
- Punctuality
- Team effort
- Bilingual in English/Spanish
- Compassionate and dedicated
- Eager to continue learning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Caregiver
Talem Home Care
12.2024 - Current
Front Desk
Orange County ENT
Certificate - Phlebotomy Technician
Oquirrh Mountain Phlebotomy School
Certificate - BLS Provider
Springs CPR Training
Diploma -
Dana Hills High School
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