Enthusiastic hospitality professional skilled in multitasking and organization. Known for delivering exceptional service and quality control, ready to enhance team performance and customer experience!
Overview
2
2
years of professional experience
Work History
Barista
Kawa Coffee
Colorado Springs, CO
02.2025 - Current
Prepared and served high-quality coffee beverages according to customer preferences.
Provided exceptional customer service, fostering a welcoming environment for patrons.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Bakery Worker
Smallcakes Cupcakery & Creamery
Colorado Springs, CO
01.2025 - Current
Prepared and decorated a variety of cupcakes and desserts to meet customer specifications.
Ensured compliance with food safety standards during preparation and handling of ingredients.
Provided excellent customer service by assisting customers with orders and inquiries promptly.
Lead Barista
North Mass Boulder
Indianapolis, IN
03.2024 - 11.2024
Trained and mentored new baristas in coffee brewing techniques and customer service excellence.
Supervised daily operations, ensuring efficient workflow and high-quality beverage preparation.
Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Hostess
Capri Italian Restaurant
Indianapolis, IN
02.2024 - 11.2024
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.