Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer McLemore

Colorado Springs

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

8
8
years of professional experience

Work History

Barista

Kawa
02.2025 - Current
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Barista

North Mass Boulder
03.2024 - 11.2024
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Promoted additional items with beverages, increasing store sales.

Hostess

Capri
02.2024 - 11.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Barista Lead

Leviathan Bakehouse
08.2021 - 10.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Kitchen Manager

Greek's Pizzeria and Tapp Room
06.2017 - 10.2018
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

High School Diploma -

Franklin Community High School
Franklin, IN
06-2020

Skills

  • Menu memorization
  • Safe food handling
  • Time management
  • Team player
  • Exceptional customer service
  • Attention to detail

Timeline

Barista

Kawa
02.2025 - Current

Barista

North Mass Boulder
03.2024 - 11.2024

Hostess

Capri
02.2024 - 11.2024

Barista Lead

Leviathan Bakehouse
08.2021 - 10.2023

Kitchen Manager

Greek's Pizzeria and Tapp Room
06.2017 - 10.2018

High School Diploma -

Franklin Community High School

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