Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

JENNIFER MANDELBAUM RN, CPHQ

Conifer

Summary

Experienced registered nurse of nearly 16 years in various nursing and healthcare roles. Skilled in identifying quality data trends, hospital partner needs and challenges, improving outcomes, and enhancing patient care quality and safety. Collaborative clinical nurse consultant and experience as senior director of quality solutions, working closely with hospital partners to enhance patient care processes.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Senior Director of Quality Solutions and Clinical Nurse Consultant

Healthgrades
01.2019 - 05.2025
  • Served as strategic advisor to inform on clinical quality trends/changes and position hospital partners for success in clinical quality improvement and patient outcomes.
  • Contributed to improved clinical and hospital-wide outcomes based on data analysis, clinical best practices, and documentation improvement.
  • Provided clinical consulting on a myriad of clinical lines including: Neurosciences, Cardiac, Orthopedics, Pulmonary, Critical Care, GI, Bariatric Surgery, Prostate Surgery, Vascular Procedures, Ob-Gyn, Patient Safety, and Patient Experience/Satisfaction.
  • Clinical consulting areas of highest expertise and interest include: Neurosciences, Care Coordination, Continuum of Care, Palliative Care, and Social Determinants of Health
  • Identified areas for clinical care improvement through data analysis and interpretation and built insightful and action-oriented data analyses to help meet client goals
  • Presented relevant analyses and findings to a variety of stakeholders including executive teams, physicians, coders, and quality improvement staff.
  • Established and maintained strong relationships with key client stakeholders, including administration, physicians, QI professionals, C-Suite, and ancillary staff at partner hospitals and health systems
  • Maintained consistent timely contact and communication with hospital partners and health systems to facilitate successful virtual and onsite meetings and feedback
  • Secured alignment between hospital partner goals, clinical analysis/product delivery, and Healthgrades’ mission
  • Served as a client advocate, valuing client feedback and providing exceptional customer service and maintaining client satisfaction
  • Supported Healthgrades sales team with hospital partners interested in expanding their quality engagement, as well as onboarding new hospital partnerships
  • Provided product development and enhancement ideas, up to and including execution
  • Participated in the further expansion of Healthgrades Quality Improvement product suite, including : methodology updates, new product ideas and development, and bringing forth ideas from the industry, hospital partners, and clinical knowledge and experience to share with colleagues and product managers/developers

Direct Neurofeedback Provider And Consultant

Clarity Direct Neurofeedback
02.2018 - 01.2019
  • Provide neurofeedback to effectively reduce symptoms of anxiety, depression, traumatic brain injury, post traumatic stress disorder, addiction, and attention deficit disorder
  • Evaluate trends and outcomes of treatment for various neurological and psychological disorders
  • Consult with physicians and healthcare providers to ensure best possible outcome for clients
  • Present information and demonstrate direct neurofeedback technology to physicians and neuroscience/psychiatric clinicians; often leading to sale of neurofeedback system, so as to include within their practice

Registered Nurse

Advanced Medical Staffing
01.2011 - 01.2013
  • Primary nursing care of adult and geriatric medical/surgical and telemetry patients in acute care setting
  • Individual and ongoing assessment of each patient’s immediate condition and establishing prioritization of needs
  • Initiation and continuing evaluation of plan of care unique to each patient and collaborating with physician and other members of the healthcare team
  • Medication administration and appropriate treatments as ordered by physicians
  • Identify both patient progress and trends that require intervention
  • Delegation of patient care to appropriate staff members as defined in scope of practice, and follow up to ensure completion
  • Ability to make comprehensive nursing decisions based on interpretation of facts and acute condition
  • Provide education to patient and family regarding disease process, procedures, medications, and discharge planning
  • Summerlin Hospital (M/S, Telemetry, ER) Spring Valley Hospital (M/S,Ortho, Telemetry) Centennial Hills Hospital (M/S, Neuro,Telemetry) Desert View Hospital (M/S, Telemetry)

Nathan Adelson Hospice
  • End-of-life palliative nursing care in inpatient setting
  • Inclusive management of patients’ psychological, physical, social, existential, and spiritual needs
  • Restoring functional capacity and ensuring best possible quality of life through pain management and control of symptoms
  • Provide emotional support and sensitivity to each patient and their families
  • Additional experience in home health setting as RN Case Manager. Responsible for organizing and directing end-of-life home care and services for each patient and their families, as well as frequent scheduled and routine visits to each patient
  • Presentation and discussion of patient condition, interventions, concerns, and outcomes to physicians and healthcare team

Rawson Neal Psychiatric Hospital (SNAMHS)
  • Nursing care of adult psychiatric patients in both acute and inpatient settings
  • Treatment and mental health assessment of patients with psychiatric disorders and symptoms, cognitive deficits, and behavioral problems
  • Development of individualized treatment plan based on evaluation of each patient’s mental health, medical, and psychosocial needs; with the goal of providing optimal functionality and symptom relief

RN Floor Supervisor

Americare ADHC
01.2010 - 01.2011
  • Responsible for overseeing and delegating nursing priorities to the healthcare team, and ensuring the safety, well being, and promotion of independence of each patient.
  • Additional responsibilities:
  • Psychological evaluations and assessments: monitoring for positive and negative psychological symptoms, cognitive effects of aging, recognizing and addressing: bereavement, loss of independence, depression, anxiety and health-related issues
  • Triage and delegation of plan of action in emergency situations
  • Supervision of nurses and CNAs to ensure safe, high quality patient care
  • Multidisciplinary team meetings (involving nursing, SW, PT, OT, and program director) to evaluate patient interventions and plan of care
  • Supervision of incontinence training program
  • Organization and conduction of in-services on a bi-weekly basis to 100-130 patients as well as staff on current health and safety issues
  • Initial assessment and development of plan of care upon admission
  • Continuing evaluation of patient health status and care plan; implementing and updating nursing priorities and composing quarterly and reauthorization reports accordingly
  • Communicate with physician re: patient change in status
  • Collaborate with caregiver, social work, case manager, and physician to ensure optimal patient care
  • Monitoring blood glucose levels and insulin administration
  • Assessment and documentation of each patient’s daily participation and any acute concerns
  • Medication administration and monitoring
  • Pain assessment and treatment

IV Infusion Nurse

Center for Health and Wellbeing
01.2010 - 01.2011
  • Administration and monitoring of various IV therapies.
  • Care and monitoring of patients undergoing detox from substance addiction, Including: alcohol, benzodiazepines, narcotics, and recreational drugs.
  • Providing support to these patients both psychologically and medically, securing overall health and wellbeing.

Registered Nurse

Total Care Inc
01.2010
  • Primary nursing care of pediatric patients with neurological syndromes
  • Appointed to monitor care and performance of RNs, LPNs, and CNAs involved in patient care and delegate tasks accordingly
  • Instructed caregivers in proper training of: emergency care and precautions, tracheostomies, g-tubes, and neurological assessments specific to each pediatric patient thus ensuring the safest and most competent care
  • Composed and evaluated careplans, so as to propose any changes needed in medication and rehabilitation therapies to further improve patient recovery and quality of life
  • Provided emotional support and advocacy for patients and their families
  • Complete care of tracheostomies and accompanying respiratory skills and precautions.
  • PEG tubes and medication administration
  • Conduct physical, speech, and occupational therapies
  • Fluid intake monitoring and regulation
  • Neurological assessments

Registered Nurse

OB/GYN
01.2009 - 01.2010
  • Responsible for care and monitoring of gynecological and obstetric patients including:
  • Initial assessment and completion of patient history.
  • Phlebotomy,administration of IV and IM medications ,insertion and removal of urinary catheters
  • Administration and interpretation of NST’s, analysis of bone density, genetic testing, and blood test results
  • Patient education and counseling regarding: test results, blood work, medication usage, psychosocial and health wellbeing, procedures, prenatal care, reproductive health, and pre, peri, and post op expectations and instruction

Medical Assistant

Sansum Clinic
01.2006 - 01.2009
  • Extensive experience with triage and emergency delegation including: assessment and vital signs, preparation of crash cart, oxygen administration, EKG, preparing IV equipment, giving report to the receiving emergency department
  • Worked in a busy clinic environment consisting of 10 providers
  • Ability to float between walk-in/urgent care, family practice, and occupational medicine
  • Provided care for approximately 30 patients per day and accepted full responsibility for:
  • Performing patient assessment/vital signs
  • Administration of: EKG,pulmonary function tests, eye exams, drug screens, audiogram tests, injections/ medications.
  • Procedures including: suture removal, wound dressings, ear lavages, assisting with sterile procedures, urinalysis, burn care, collection of lab specimens
  • Patient education involving medications, procedures, diagnosis, appointment follow-ups
  • Completion of: lab requisitions, insurance authorizations, special procedure requisitions, prescription refills, immunization cards, physical exam forms, preoperative paperwork, documentation of patient concerns and follow- up
  • Participation in Flu vaccine clinic 2006, 2007, 2008

Teen Health Educator

Project Hacer
01.2004
  • Contributed to and provided a source of guidance and support to underprivileged teens through peer counseling and problem solving.
  • Instructed sexual health and pregnancy prevention courses to teens
  • Presented information on where to obtain counseling, low-cost health care, and financial assistance.

Education

Associate Degree in Nursing -

Santa Barbara City College School of Nursing
Santa Barbara, CA
05.2009

Skills

    Expert presentation, project management, and facilitation skills
    Strong organizational, customer service, and analytical skills
    Possess natural leadership abilities and an unwavering commitment to improving clinical quality and client satisfaction
    Exceptionally self-motivated, directed, intellectually curious, and persuasive
    Possess strong communication, listening, and interpersonal skills
    Ability to quickly establish credibility and rapport with a broad set of executives and clinicians
    Strong ethics, unwavering integrity, and passionate about making a difference
    Creative problem solving, conflict management, negotiation, and resolution
    Ability to multi-task, work in a fast-paced remote team environment, and support multiple clients and deadlines

  • Strong capability to adapt to new environments and skills while maintaining professional confidence

Certification

Certified Professional in Healthcare Quality (CPHQ), Direct Neurofeedback Certified Clinician

Accomplishments

  • "Rising Star Award", "Tenacity Award", and "Winner's Circle" award from Healthgrades based on exceptional job performance in clinical consulting and management of hospital partnerships
  • "Special Moment Award" from Santa Barbara City College School of Nursing for recognizing and and acting on early stroke signs in patient, ensuring timely stroke management/intervention and positive patient outcomes
  • Advanced Clinical Placement in Nursing School for demonstration of exceptional critical thinking skills and clinical performance
  • Scholastic Grant awarded to begin RN program on the basis of excellent academic standing

Timeline

Senior Director of Quality Solutions and Clinical Nurse Consultant

Healthgrades
01.2019 - 05.2025

Direct Neurofeedback Provider And Consultant

Clarity Direct Neurofeedback
02.2018 - 01.2019

Registered Nurse

Advanced Medical Staffing
01.2011 - 01.2013

RN Floor Supervisor

Americare ADHC
01.2010 - 01.2011

IV Infusion Nurse

Center for Health and Wellbeing
01.2010 - 01.2011

Registered Nurse

Total Care Inc
01.2010

Registered Nurse

OB/GYN
01.2009 - 01.2010

Medical Assistant

Sansum Clinic
01.2006 - 01.2009

Teen Health Educator

Project Hacer
01.2004

Rawson Neal Psychiatric Hospital (SNAMHS)

Nathan Adelson Hospice

Associate Degree in Nursing -

Santa Barbara City College School of Nursing

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JENNIFER MANDELBAUM RN, CPHQ