Jennifer Lopez
Aurora,CO
Summary
Motivated Architecture graduate with a foundation in construction documentation, building systems, and technical drawing interpretation. Detail-oriented and highly organized, strong analytical and communication skills. Committed to supporting teams in delivering projects efficiently and to the highest quality standards.
Overview
7
7
years of professional experience
Work History
Lead Information Operator
UCHealth University of Colorado Hospital
2020.11 - Current
- Assists with the development, implementation, and evaluation of departmental policies and procedures.
- Coordinating services, prioritizing assignments and workflow, and promoting situational decision-making/problem solving.
- Training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
- Facilitated emergency response efforts by swiftly connecting callers to relevant personnel or services when necessary.
- Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
Cook & Coat Check
Lakewood Country Club
2019.06 - 2020.04
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Business Support
Granado Resources
2019.01 - 2019.06
- Focused on administrative duties, such as data entry, answering phone calls, sorting and filing tax documents
Education
Bachelor in Architectural Studies - Architecture
University of Colorado Denver
Denver, CO2025-05
High School Diploma -
Rangeview High School
Aurora, Colorado2020-05
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Proficiency in Microsoft Office programs
- Excellent verbal communication
- Fluent in Spanish and English
Timeline
Lead Information Operator
UCHealth University of Colorado Hospital
2020.11 - Current
Cook & Coat Check
Lakewood Country Club
2019.06 - 2020.04
Business Support
Granado Resources
2019.01 - 2019.06
Bachelor in Architectural Studies - Architecture
University of Colorado Denver
High School Diploma -
Rangeview High School