Organized and dependable candidate successful at managing multiple priorities with a positive attitude and strong attention to detail. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Claims Representative 1
Pinnacol Assurance
2023.02 - Current
Worked productively in afast-moving work environment to process large volumes of claims.
Manage medical only claims in a timely manner.
Work with team members to resolve concerns.
Provide authorization for services requested.
Review medical records submitted by providers.
Address red flags and elevate claims as needed.
Business Owner
First Response Cleaning
2016.04 - Current
Established relationships with clients to better assess their needs.
Reconciled daily sales, returns and financial reports in QuickBooks.
Managed, trained and oversaw employees.
Put together realistic quotes based upon costs, fees and profit margin.
Oversaw business budget, hiring, scheduling, accounting functions, purchasing supplies and maintained payroll.
Preschool Assistant Teacher
Primrose Schools
2015.02 - 2016.04
Worked as a team member assisting others as needed.
Supervised children during in-classroom activities and on playground.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Communicated with parents to inform about child's progress and classroom behavior.
Assisted teachers with developing creative programs suitable for preschool children.
Waitress
Olive Garden Restaurant
2005.01 - 2008.04
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Trained new employees on the computer system and for all positions including server, host and to-go specialist.
Education
High School Diploma -
Brighton High School
Brighton, CO
04.2004
Skills
Customer Service
Work Planning and Prioritization
Issue Resolution
Integrity and Transparency
Customer Accounts Management
Quality Assurance
Business Management and Development
Timeline
Claims Representative 1
Pinnacol Assurance
2023.02 - Current
Business Owner
First Response Cleaning
2016.04 - Current
Preschool Assistant Teacher
Primrose Schools
2015.02 - 2016.04
Waitress
Olive Garden Restaurant
2005.01 - 2008.04
High School Diploma -
Brighton High School
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