JENNIFER CORREA
Castle Rock
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
17
17
years of professional experience
Work History
Stay At Home Mom
Self Employed
01.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to on-going improvement.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
Account Executive
Xactly Corporation
07.2014 - 01.2015
- Meet and exceeded monthly, quarterly and annual new revenue targets
- Built relationships with customers and the community to promote long term business growth
- Identified, qualified and closed new business leads and sales opportunities in the Small & Medium Size business market
- Prospected into executives for new business opportunities via the phone and email
- Delivered compelling, online demonstrations of the product and defined value and ROI to prospective customers
- Used Salesforce.com to track, analyze, and manage sales performance and activities
- Effectively identified and resolved concerns
- Created strategic brand building events to expand the current product portfolio
- Built relationships with customer and the community to promote long term business growth
- Coordinate closely with other departments to ensure customer satisfaction is maintained.
Account Executive
NetSuite
12.2012 - 12.2013
- Managed complex sales cycles from prospecting through close, targeting mainly C-Level Executives
- Focused on companies in mid-market tier, gaining extensive knowledge in the Manufacturing/Supply Chain Management Vertical
- Performed account management for all new customers within a 9 month rolling timeframe, in addition to new client capture responsibilities
- Transitioned traditional Enterprise Resource Planning consumers to a cloud based Software as a Service product with implementation services
- Met all quarterly goals for calendar year 2013: New client acquisition, lead generation, and referral partners created.
Field Sales Representative
Oracle Corporation
07.2011 - 11.2012
- Sold a portfolio of services to include key skills for staff augmentation engagements as well as full out sourced managed service offerings for complex engineered systems solutions
- Drafted and executed a greenfield account penetration strategy on an underperforming territory
- Led the business development plan to build out territory partnerships with other internal organizations promoting better customer solutions and a larger Oracle footprint
- Created a sell through model with key strategic value add resellers combining the relationships of the channel with the power of the Oracle Advanced Customer Services brand
- Drove cost cutting initiatives in various accounts ensuring better operational processes through Advanced Customer Services best practices resulting in higher customer satisfaction
- Generated 4x pipeline for the territory essentially building a territory from the ground up
- Partnered successfully with external resources to grow the indirect revenue channel and introduce key skill sets to multiple partner portfolios in the Public Sector and Higher Education market
- Created a significant revenue growth for the territory by growing 1st year sales by 98% YoY
- Named resource for state, local and education marketing events during the year, focused on lead generation, customer outreach and channel partner planning.
Business Development Manager
Oracle Corporation
07.2009 - 07.2011
- Led territory reviews of emerging markets with all 9 sales representatives; facilitated in depth customer and opportunity reviews to analyze win/loss deals
- Key subject matter expert for on-site events including Oracle Applications User Groups, and license outreach programs
- Acted as a key customer success manager; focused on consistent customer contact, on-going relationship management
- Facilitated and hosted executive customer dinners, driving new pipeline and closed business
- Consistent top performer in closed business percentage against open pipeline
- Single point of contact for the applications portfolio in central region for business development team
- Served as an inside sales resource for contracting, approvals and executive summaries
- Team lead for business development.
Business Development Consultant
Oracle Corporation
06.2007 - 07.2009
- Obtained a quarterly average of 112% against quota
- Gained an excellent understanding of the Oracle ERP/CRM/EPM application base
- Personally responsible for finding and qualifying deals resulting in $2.4 million+ in closed revenue
- Experience in working with SMB, Named, and Strategic accounts
- Leveraged excellent interpersonal and communication skills to build rapport and trust with key contacts and gain access to C-level decision-makers
- Utilized a consultative approach to fully understand each individual client need and present appropriate solutions
- Collaborated with peers and senior management to set up discovery calls and demos.
Education
Bachelor of Arts - Communications
University of Colorado Denver
Denver, COSkills
- Problem-Solving
- Flexible and Adaptable
- Consistently recognized for excellent work ethic and dedication
- Friendly, Positive Attitude
- Top Performer
- Customer Service
- Excellent Communication
- Dependable
- Teamwork and Collaboration
- Organization and Time Management
- Calm Under Pressure
Timeline
Stay At Home Mom
Self Employed
01.2015 - Current
Account Executive
Xactly Corporation
07.2014 - 01.2015
Account Executive
NetSuite
12.2012 - 12.2013
Field Sales Representative
Oracle Corporation
07.2011 - 11.2012
Business Development Manager
Oracle Corporation
07.2009 - 07.2011
Business Development Consultant
Oracle Corporation
06.2007 - 07.2009
Bachelor of Arts - Communications
University of Colorado Denver
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