Jennifer Collins
Denver
Summary
Proven server/bartender with a strong work ethic and exceptional customer service skills, honed at Applebees Bar and Grill. Expert in managing high-volume table rotations and enhancing guest satisfaction through personalized service. Adept at cash handling and leveraging POS systems for efficiency. Cultivated lasting customer relationships, significantly improving guest experiences.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Applebees Bar and Grill
04.2016 - 01.2023
- Adept at delivering consistent service standards while managing high-volume table rotations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Rosies Diner
03.2012 - 09.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Smoky Hill HS
Aurora, COSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server/Bartender
Applebees Bar and Grill
04.2016 - 01.2023
Server
Rosies Diner
03.2012 - 09.2016
Smoky Hill HS
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