JENNIFER BILL
AVON
Summary
Seasoned professional widely known as an outgoing, confident, and positive brand ambassador. Self starter that acts on opportunities for improvement and excels at crafting personalized experiences for discerning clients. An adaptable and creative problem solver who maintains professionalism under stress.
Overview
13
13
years of professional experience
Work History
Director of Admission, Lower School
Vail Mountain School
01.2013 - Current
- Promoted from Executive Assistant to Director of Admission
- Acted as ambassador for prestigious independent school
- Optimized families' first and lasting impressions with personalized communications and support
- Guided highly discerning parents through the admission process
- Delivered denials in a diplomatic manner
- Developed satisfaction check ins, communicated issues and proposed solutions
- Proactively collaborated with internal constituencies to elevate customer experience and address dissatisfaction
- Conducted tours, interviewed parents, negotiated financial aid, and secured enrollment contracts
- Reinvented events to attract and retain customers
Education
B.A. - English
University of Massachusetts, Amherst
01.1991
Creative Writing, Journalism
Harvard University - Extension School
01.1993
Skills
- Collaboration
- Creative Problem Solver
- Customer-Centric
- Detail Oriented
Timeline
Director of Admission, Lower School
Vail Mountain School
01.2013 - Current
Creative Writing, Journalism
Harvard University - Extension School
B.A. - English
University of Massachusetts, Amherst
ADDITIONAL EXPERIENCE
- National Sales Manager - Vail Cascade Hotel & Spa - 1993 - 2003 - Vail, CO - Four Diamond Resort
- Established client relationships with corporate executives while soliciting group conference business
- Promoted from Sales Assistant to Tele-marketing Manager to International Sales Manager to National Sales Manager to Resort Marketing Manager over span of 10 years
- Teacher - Elementary and Early Childhood - 2004 - 2013 - Gypsum to Edwards
- Public and Private
- Held positions as Elementary Art Teacher, Long Term Science Substitute, and Long Term Kindergarten Substitute for Eagle County School District
- Pursued Head Preschool Teacher certification while teaching full time at Eagle/Gore Range Montessori
- Cultivated skills of organization and time management, conflict resolution, adaptability, empathy, teamwork, and leadership.
Accomplishments
Creator of Innovative Events - Redesigned and managed dynamic events that resulted in more word of mouth, happier families, and sustained inquiries., Founder of Processes and Policies - Independently established handbooks, trainings, and programs that improved organizational efficiency, including transportation that increased enrollment., Growth-Driven Professional - High performance, curiosity, and commitment to success resulted in a series of internal promotions in multiple workplaces.
Hobbies and Interests
Hiking with my black lab, mountain biking, skiing, yoga, listening to trendy podcasts, traveling
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