JENNIFER BERNITT
Colorado Springs
Summary
Dynamic professional with over 15 years of experience in the automotive industry, excelling as both a service advisor for dealerships and a parts manager. Proven expertise in managing operations and delivering exceptional customer service, along with extensive knowledge of original equipment and aftermarket parts. Demonstrated success in enhancing operational efficiency and driving sales growth through effective inventory management and customer engagement strategies. Committed to leveraging industry insights to contribute to team success and elevate the customer experience.
Overview
18
18
years of professional experience
Work History
Assistant Project Manager
Lamain Industries
Colorado Springs, CO
10.2025 - Current
- Assisted in budget management by tracking expenses and ensuring alignment with financial forecasts.
- Coordinated project schedules and timelines to ensure on-time delivery of milestones.
- Facilitated communication between cross-functional teams to enhance collaboration and efficiency.
- Implemented process improvements that enhanced workflow efficiency and reduced project delays.
- Mentored junior team members, fostering skill development and knowledge sharing within the team.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Shipping and Receiving Coordinator
Hercules Industries
Colorado Springs, CO
09.2023 - 10.2025
- Coordinated inbound and outbound shipments to ensure timely delivery and inventory accuracy.
- Managed shipping documentation and compliance to adhere to regulatory standards.
- Oversaw inventory management processes, optimizing stock levels and reducing discrepancies.
- Trained new staff on shipping procedures and safety protocols to enhance team performance.
- Led initiatives for quality control measures, enhancing shipment accuracy and customer satisfaction.
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
FORKLIFT DRIVER
LAMB WESTON RDO FROZEN
Park Rapids, MN
11.2020 - 08.2023
- Operated forklifts to transport materials efficiently within production facility.
- Maintained inventory accuracy by conducting regular stock checks and audits.
- Adhered to safety protocols to minimize workplace accidents and ensure compliance.
- Collaborated with team members to streamline warehouse operations and improve workflow efficiency.
Plasma Operator
Blue Scope Manufacturing
06.2018 - 11.2020
- Controlled machine operations to complete precise, high-quality work.
- Kept parts within close tolerances of design standards to maintain optimal quality. Changed out aging tools, fixtures and offsets.
- Aligned, mounted and installed tools and attachments on machines, using hand tools and precision measuring instruments.
- Stopped machine operation to change tooling, setup, or workpiece placement according to required machining sequences.
- Observed company's strict safety rules during each shift to avoid job-related injuries.
- Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
- Operated hoists, cranes and other material handling equipment to lift heavy work pieces or move loads.
- Read programming instructions and product blueprints to determine sequences and dimensional requirements. Set-up and operated lathes, mills and grinders to cut raw materials.
- Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
- Set up and operated computer-controlled machines or robots to perform machine functions on metal or plastic workpieces.
- Checked completed workpieces against specifications to assess conformance. Completed accurate calculations of machine speed, feed ratios and cut parameters. Verified proper cooling and lubrication of workpieces during machine operation. Provided expert coaching and training for new team members.
- Loaded and unloaded different tool parts from trucks and storage areas.
Commercial Manager/Territory Sales Manager
AUTOZONE/ O'REILLYS
Madison, WI
02.2008 - 07.2017
- Managed a team of 20 or more employees, in a high volume store to deliver automotive parts to customers managers, and owners of automotive repair shops.
- Careful attention to detail to ensure the correct parts were ordered and delivered in a timely realistic time frame correctly the first time.
- Worked diligently and directly with employees and automotive parts suppliers to obtain hard to find replacement parts for our customers
- Daily inventory, unloaded trucks
- Established ambitious goals for employees to promote achievement and surpass business targets. Aligned commercial activities with strategic company goals by optimizing sales opportunities. Delivered insights for customers and markets and determined whether existing products met needs. Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers. Directed and coordinated products, services and sales activities.
- Coached, developed and motivated team to achieve revenue goals.
- Gained market share in new sales performance through aggressive team training.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns. Grew AUTOZONE STORE 3960 to 14th out of 5,000 stores.
Education
HIGH SCHOOL DIPLOMA -
Albany High School
Albany, WISkills
- Equipment Operations
- Warehouse Management
- Customer relations
- Work Planning and Prioritization
- Customer satisfaction
- Supply Chain and Inventory Management
- Building relationships
- Complaint handling
- Parts ordering
- Warranty processing
Timeline
Assistant Project Manager
Lamain Industries
10.2025 - Current
Shipping and Receiving Coordinator
Hercules Industries
09.2023 - 10.2025
FORKLIFT DRIVER
LAMB WESTON RDO FROZEN
11.2020 - 08.2023
Plasma Operator
Blue Scope Manufacturing
06.2018 - 11.2020
Commercial Manager/Territory Sales Manager
AUTOZONE/ O'REILLYS
02.2008 - 07.2017
HIGH SCHOOL DIPLOMA -
Albany High School