Jennifer Bay
PARKER
Summary
Experienced project manager specializing in electronic health record systems and infrastructure within large healthcare settings. Proficient in Prosci change management, enhancing stakeholder communication and engagement. Strong background in application support and workflow analysis contributes to improved operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Project Manager
UW Medicine ITS
02.2022 - Current
- Manages simultaneous projects related to the department's Electronic Health Record (Epic) and other technologies used within UW Medicine.
- Manages projects across multiple technical and clinical teams, working with outside vendors on implementations, upgrades, enhancements, and system retirements.
- Conducted Prosci certification trainings under a Prosci Advanced Instructor, as a Training Producer, to certify over 25 participants as Prosci Change Practitioners.
- Participated in the Unite (ServiceNow) implementation as an organizational change management expert, assessing stakeholder impact, and developing and leading stakeholder engagement and communication activities.
Senior Project Manager
Ero Health
06.2021 - 02.2022
- Managed projects related to the implementation of the eCW EMR implementations, billing optimizations, training engagements, customer reporting, and go-live support.
- Contributor to the standardization and documentation of project management processes, including change management, communication processes, and templates.
Project Manager
State of Colorado, Health Care Policy & Finance
09.2019 - 06.2021
- Managed projects related to the Medicaid Management Information System (MMIS), implementing new or updated functionality to meet and maintain legislative changes for Colorado Medicaid.
- Contributor on project intake evaluation and prioritization, assisting customers in defining business cases and resource requirements.
- Served/assisted as the administrator for the various portfolio management tools including SharePoint and Project Online.
- Provided analytical support for the PMO customer base and Enterprise Project Management team.
- Contributor on the definition, documentation, and training on the EPMO standards, processes, and templates used across the Health Information Office team.
Project Analyst
UW Medicine IT Services
05.2011 - 07.2019
- Managed projects related to the department's Electronic Health Record.
- Served as the administrator for the various portfolio management tools including SharePoint and Project Online.
- Contributor on project intake evaluation for IT Services, assisting customers in defining business cases and resource requirements.
- Provided analytical support for the PMO customer base and Project Management team.
Education
Anthropology
University of Washingotn
Seattle, WA01-2002
Associate of Arts - Social Sciences
Shoreline Community College
Seattle, WA01-1997
Skills
- Project management
- Prosci change management
- Electronic health record
- Stakeholder engagement
- System implementation
- Project documentation
- Business Analysis
- Business process re-engineering
- Staff training
Certification
- Project Management Professional (PMP), Project Management Institute, 2021
- ProSci Certified Change Practitioner, 2022
Timeline
Technical Project Manager
UW Medicine ITS
02.2022 - Current
Senior Project Manager
Ero Health
06.2021 - 02.2022
Project Manager
State of Colorado, Health Care Policy & Finance
09.2019 - 06.2021
Project Analyst
UW Medicine IT Services
05.2011 - 07.2019
Anthropology
University of Washingotn
Associate of Arts - Social Sciences
Shoreline Community College