Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Barbosa Chia

Industrial Engineer
Bogotá

Summary

Industrial Engineer with 5 years of experience in B2B sales within fintech, SaaS, and technology startups across Latin America, with proven success in managing the full sales cycle (prospecting, discovery calls, negotiation, closing, and post-sales).
Specialized in identifying customer pain points and designing tailored solutions that drive growth, retention, and profitability. Experienced in working with the LATAM market, consistently exceeding quotas and building long-term strategic relationships. Skilled in Salesforce, HubSpot, Google Workspace, and Trello, with strong background in high-volume prospecting and startup environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Executive

CargaYa
04.2023 - Current
  • Lead the complete sales cycle: prospecting, discovery calls, negotiation, closing, and post-sales support.
  • Develop strategic alliances and implement inbound-driven strategies to accelerate business growth.
    Achievements:
  • Achieved 2x sales growth (USD $15K in 2023 → USD $32K in 2024).
  • Reached 100% client retention and closed +USD $30K annually.

Account Executive

Tribal Credit
02.2022 - 12.2022
  • Managed relationships with mid-market and enterprise clients in Mexico, Colombia, and Chile, identifying critical pain points through discovery calls.
  • Handled a pipeline of inbound and outbound leads, qualifying prospects and consistently meeting sales targets.
    Achievements:
  • Closed and activated credit lines worth +USD $60K, achieving 100% client activation.
  • Surpassed monthly revenue targets by 20% consistently.

Business Consultant

Oracle
07.2021 - 01.2022
  • Designed and executed business development and inbound marketing strategies in Uruguay, Bolivia, Paraguay, and Argentina.
  • Coordinated with partners and vendors to strengthen the opportunity pipeline and execute go-to-market plans.
    Achievements:
  • Built a regional business development plan that introduced new accounts to Oracle’s portfolio.
  • Closed 2 opportunities per week (~USD $35K each / ≈ $280K monthly).

Customer Success Leader

Rappi
11.2018 - 05.2019
  • Ensured service quality for strategic restaurant partners, meeting KPIs and optimizing customer success processes.
  • Designed tools and training programs to improve client satisfaction and team performance.
    Achievements:
  • Delivered 100% resolution of partner requests, expanding platform adoption to Mexico and Argentina.
  • Reduced response times by 60% (10 → 4 minutes) through menu standardization.

Key Account Manager

Rappi
05.2017 - 10.2018
  • Managed key restaurant partnerships, implementing inbound campaigns, promotions, and growth strategies.
  • Increased platform sales and client visibility through targeted business calendars.
    Achievements:
  • Boosted sales by 50% across 15 restaurants through promotion strategies.
  • Positioned 3 partners in the Top 20 best sellers ranking within the app.

Education

Industrial Engineer

Fundación Universidad De América
Bogotá
01-2017

Skills

Full Sales Cycle (Prospecting, Discovery, Negotiation, Closing, Post-Sales)

Certification

Scrum Product Owner Professional

Timeline

Account Executive

CargaYa
04.2023 - Current

Scrum Product Owner Professional

10-2022

Account Executive

Tribal Credit
02.2022 - 12.2022

Business Consultant

Oracle
07.2021 - 01.2022

Customer Success Leader

Rappi
11.2018 - 05.2019

Key Account Manager

Rappi
05.2017 - 10.2018

Industrial Engineer

Fundación Universidad De América

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Jennifer Barbosa ChiaIndustrial Engineer