I am a Progressive PCS rep currently on the Mountain West RIT Team. I am looking to further my career path with Progressive and hope to continue to be a valuable asset to Progressive as I believe I have been over the last almost 2 years. I also am a previously Registered Medical Assistant with 16 years experience. I am highly motivated and work well with others as well as with little supervision. I am quite familiar with interacting with people face to face as well as on the phone on a daily basis.
I have prior customer service experience as well as lead and assistant management experience. I pride myself in my commitment to assist customers to the best of my ability.
Provide excellent customer service to our insured customers as well as our non-insured customers. Handling the daily ins and outs of a claim including but not limited to Total Losses, repairs, customer paperwork, liability and coverage investigations.