Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER ASATO

Colorado Springs

Summary

I am a Progressive PCS rep currently on the Mountain West RIT Team. I am looking to further my career path with Progressive and hope to continue to be a valuable asset to Progressive as I believe I have been over the last almost 2 years. I also am a previously Registered Medical Assistant with 16 years experience. I am highly motivated and work well with others as well as with little supervision. I am quite familiar with interacting with people face to face as well as on the phone on a daily basis.

I have prior customer service experience as well as lead and assistant management experience. I pride myself in my commitment to assist customers to the best of my ability.

Overview

12
12
years of professional experience

Work History

Claims Generalist Associate

Progressive
05.2023 - Current

Provide excellent customer service to our insured customers as well as our non-insured customers. Handling the daily ins and outs of a claim including but not limited to Total Losses, repairs, customer paperwork, liability and coverage investigations.

Registered Medical Assitant

Summit Dermatology
01.2019 - Current
  • Room patient's, assist providers in minor surgical procedures, transcribe daily visits, stocking of rooms, data entry, attention to detail in order to comply with state and federal medical guidelines, triage, lead medical assistant

Registered Medical Assistant

Colorado Springs Neurological Associates
10.2012 - 09.2018
  • Room patient's, take vitals, surgery scheduler for very busy Neurosurgeon, assist patient's in pre and post-operative requirements and expectations, loading of patient imaging, coordinating with hospital staff and operating room protocols

Animal Law Enforcement Officer, Level 1

Humane Society of the Pikes Peak Region
11.2018 - 01.2018
  • Communicate with various departments on site and off to maintain the law and safety of animals in the region
  • Respond to emergent and non-emergent dispatch calls, maintain and uphold state animal cruelty laws and local guidelines

Education

Associate of Applied Science - Medical Assisting

Intellitec
Colorado Springs, CO
01-2007

Skills

  • Claims investigation
  • Claims processing
  • Insurance regulations
  • Insurance claims review
  • Time management
  • Team collaboration
  • Decision-making
  • Microsoft office
  • Documentation review
  • Conflict resolution
  • Interpersonal communication
  • Coverage determination

Timeline

Claims Generalist Associate

Progressive
05.2023 - Current

Registered Medical Assitant

Summit Dermatology
01.2019 - Current

Animal Law Enforcement Officer, Level 1

Humane Society of the Pikes Peak Region
11.2018 - 01.2018

Registered Medical Assistant

Colorado Springs Neurological Associates
10.2012 - 09.2018

Associate of Applied Science - Medical Assisting

Intellitec
JENNIFER ASATO