Jenna Garza
Greeley
Summary
Diligent receptionist and hairstylist with a solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment. Provided excellent client consultations to insure proper communication with clients. Demonstrated skills in client retention and re-scheduling.
Overview
4
4
years of professional experience
Work History
Hairstylist
Wild Iris Salon Experience
01.2024 - 02.2025
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Organized sales area and work station to showcase products and boost sales.
Receptionist
Wild Iris Salon Experience
07.2023 - 02.2025
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Zandi K Hair & Skin Studio
01.2023 - 08.2024
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cashier
Cotton Closet
03.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
No Degree - Cosmetology
Paul Mitchell The School
Denver, CO01-2024
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- [State] licensed cosmetologist
- Advanced communication skills
- Social media promotion
- Customer consultation
- Relationship building and management
Neighborhood Favorite on Nextdoor for hairstyling business.
After building my business on social media and Nextdoor, I successfully built client retention and business in 4 months, resulting in an award from the Nextdoor app for favorite neighborhood business in 2024.
Timeline
Hairstylist
Wild Iris Salon Experience
01.2024 - 02.2025
Receptionist
Wild Iris Salon Experience
07.2023 - 02.2025
Receptionist
Zandi K Hair & Skin Studio
01.2023 - 08.2024
Cashier
Cotton Closet
03.2021 - 06.2022
No Degree - Cosmetology
Paul Mitchell The School
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