Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Bertke

Student As CSU
Fort Collins

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience

Work History

Crew Member

Little Ceasers Pizza
07.2020 - 05.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by providing friendly and efficient service at the register and on the phone.

Assistant Manager

Little Ceasars Pizza
05.2022 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

Bachelor of Science - Civil Enginering

Colorado State University
Fort Collins, CO
05.2001 -

High School Diploma -

Dunlap High School
Peoria, IL
05.2001 -

Skills

Team leadership

Cost reduction

Problem-solving

Task delegation

Time management

Customer service and relations

Efficiency of operations

Staff training and development

Money handling

Workplace health and safety compliance

Timeline

Assistant Manager

Little Ceasars Pizza
05.2022 - 08.2024

Crew Member

Little Ceasers Pizza
07.2020 - 05.2022

Bachelor of Science - Civil Enginering

Colorado State University
05.2001 -

High School Diploma -

Dunlap High School
05.2001 -

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Jenna BertkeStudent As CSU