Jenn Ray
Highlands Ranch,CO
Summary
An experienced leader known for high standards and results-driven approach in senior living management. Proven track record in driving organizational improvements and fostering collaborative team environment. Adaptable and reliable, skilled in strategic planning and resource management.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Associate Executive Director
Suites at Someren Glen
Centennial, CO
01.2025 - Current
- Provide operational and strategic leadership for the skilled nursing component of a nonprofit continuing care retirement campus, ensuring alignment with campus-wide mission, financial goals, and quality standards
- Partner with the Executive Director to execute strategic initiatives across independent living, assisted living, memory care, and skilled nursing
- Lead Quality Assurance & Performance Improvement (QAPI) initiatives using data-driven analysis to improve resident outcomes
- Led quality assurance and performance improvement initiatives using data analysis to enhance resident outcomes
- Lead interdisciplinary leadership teams including nursing, rehab, social services, dietary, environmental services, and admissions
- Implemented cost-containment strategies while ensuring high standards of care and service delivery
- Drive culture change initiatives focused on accountability, quality, and resident-centered care
- Drove culture change initiatives emphasizing accountability, quality, and resident-centered care
CEO/Nursing Home Administrator
Parkview Care Center
Denver, CO
01.2024 - 01.2025
- Oversaw 73 bed facility with Hospital Backup (HBU), skilled, and long term care residents
- Implemented cost-saving systems to enhance financial stewardship
- Fostered relationships with liaisons and case managers, resulting in increased referrals and higher census
- Motivated and educated staff to maximize the resident and family experience
- Implemented systems to decrease spending, improve stewardship
- Ensured compliance with federal, state, and local regulations
Assistant Campus Administrator
Mountain Vista Senior Living Community
Wheat Ridge, CO
01.2022 - 01.2023
- Collaborated with administrator to oversee day to day operations for all areas of large nonprofit retirement campus
- Directed operations as interim Assisted Living Executive Director
- Increased revenue through strategic financial management and detailed analysis
- Drove campus-wide occupancy by cultivating relationships with new and existing referral sources
- Oversaw hiring strategies to minimize agency staff usage
- Revamped orientation and onboarding process to enhance employee success and growth potential
- Ensured staff compliance with established policies, procedures and all regulations
Assisted Living Director
Brookdale Senior Living
Greenwood Village, CO
01.2021 - 01.2022
- Provide operational and strategic leadership for the skilled nursing component of a CCRC, ensuring alignment with campus-wide mission, financial goals, and quality standards
- Partner with the Executive Director to execute strategic initiatives across independent living, assisted living, memory care, and skilled nursing
- Lead interdisciplinary leadership teams including nursing, rehab, social services, dietary, environmental services, and admissions
- Lead Quality Assurance & Performance Improvement (QAPI) initiatives using data-driven analysis to improve resident outcomes
- Implement cost-containment strategies while maintaining high standards of care and service delivery
- Promote a culture of safety, respect, and professional development
- Drive culture change initiatives focused on accountability, quality, and resident-centered careResponsible for all Assisted Living & Memory Care day-to-day operations
- Led sales staff to reach and exceed monthly financial goals
- Drove occupancy and revenue by building/strengthening relationships with referral sources
- Ensured staff knowledge of and compliance with regulations
- Empowered management staff to effectively lead their respective teams
- Maximized staff morale through appreciation events and consistent leadership
- Developed and maintained strong rapport with residents and families regarding government and private funding
Wellness Director
Mountain Vista Senior Living Community
Wheat Ridge, CO
01.2019 - 01.2021
- Oversaw Life Enrichment, Restorative and Employee Wellness for retirement community
- Collaborated with leadership team to maximize occupancy and optimize resident experience
- Coordinated calendar of events and activities addressing diverse resident needs, enhancing engagement and satisfaction
- Contributed as part of Quality Assurance and Interdisciplinary teams
- Developed and managed operating budget for department expenses
- Recruited, trained, and retained volunteers and interns, fostering a supportive community and enriching resident programs
- Led team through pandemic challenges, ensuring continuity of care and support for residents during a critical period
Business Owner, Therapeutic Exercise Specialist
Sensory Strong
Littleton, CO
01.2017 - 01.2021
- Oversaw daily business operations, ensuring efficient service delivery and client satisfaction
- Assessed functional capacity of clients with diverse needs (I/DD, Dementia, SCI, MS, etc.)
- Developed tailored fitness programs to enhance clients' functional independence and overall well-being
- Supported clients in achieving personal goals through tailored sessions through individual and group sessions
- Facilitated educational seminars for clients and caregivers, enhancing their understanding of therapeutic exercises
- Participated in care team meetings with clients, families and providers to evaluate progress
Business Owner, Personal Trainer
Breakthrough Fitness, LLC
Denver, CO
01.2006 - 01.2016
- Designed and executed targeted marketing strategies, enhancing client recruitment and retention
- Conducted initial consultations and fitness assessments for clients of all ages and fitness levels
- Managed budget effectively while delivering exceptional customer service, contributing to business sustainability
- Developed safe, customized training programs tailored to diverse fitness levels and goals
Market Director
American Diabetes Association
New York, NY/Denver, CO
01.2000 - 01.2006
- Consistently met and exceeded aggressive annual fundraising goals
- Managed fundraising, recruitment, and logistics for special events, enhancing community engagement
- Recruited sponsors, volunteers, committees, and participants for walk, marathon, and cycling events, driving participation and support
- Conducted outreach in underserved communities to help connect individuals to resources
- Created and implemented fundraising and wellness programs for children and young adults in schools, promoting health and resource access
Education
Bachelor of Arts - Sociology
Caldwell University
Caldwell, NJCertification
- Licensed Nursing Home Administrator: Colorado
- Assisted Living Administrator: Colorado
- Dementia Care Specialist: CARES
- Therapeutic Exercise Specialist: American Council on Exercise
- Functional Aging Specialist: Functional Aging Institute
- Corrective Exercise Specialist: National Academy of Sports Medicine
Timeline
Associate Executive Director
Suites at Someren Glen
01.2025 - Current
CEO/Nursing Home Administrator
Parkview Care Center
01.2024 - 01.2025
Assistant Campus Administrator
Mountain Vista Senior Living Community
01.2022 - 01.2023
Assisted Living Director
Brookdale Senior Living
01.2021 - 01.2022
Wellness Director
Mountain Vista Senior Living Community
01.2019 - 01.2021
Business Owner, Therapeutic Exercise Specialist
Sensory Strong
01.2017 - 01.2021
Business Owner, Personal Trainer
Breakthrough Fitness, LLC
01.2006 - 01.2016
Market Director
American Diabetes Association
01.2000 - 01.2006
Bachelor of Arts - Sociology
Caldwell University