Jenine Ruybal
Commerce City,CO
Summary
To secure a position with a strong company as an employee with the opportunity for advancement. I enjoy working with people to explore all details of a department, and use all available resources to respond to issues. I have excellent customer service/relation’s skills with the ability to learn new tasks.
Overview
2025
2025
years of professional experience
Work History
OR Surgery Scheduler
InterMountain Health
07.2020 - Current
- Scheduling surgical procedures and input into the surgery scheduling system
- Organizes and manages office area by ordering and maintaining supplies
- Files and manages records
- Monitors surgery schedule to avoid overbooking problems, and suggests alternatives to physicians and/or offices
- Notifies manager of schedules conflicts when necessary
- Provide excellent customer service when working with physicians, their offices, and nursing departments
- De-escalate callers and troubleshoot issues while maintained a polite and professional demeanor
- Answers phone calls serving as the information link between physician, patient, and ancillary departments
- Collects and inputs data, runs reports, and distributes information as needed
- Reviews registration information to see what additional information is required, gathers additional information as needed, organizes and inputs data appropriately
- Data and charge entry
- Verification of physician privileges
Office Specialist Lead
CHPG Thornton Primary Care
- 11.2020
- Set up pre-registration for patients and schedule appointments
- Verification of insurance benefits, and pre-authorization for all levels of care
- Collect co-pays for office visits
- Managed high volume of phone calls
- Daily Billing/Questions
- Check-in and check-out patients
- Managed the Communication Spreadsheet
- LSS Charge Ticket Reconciliation
- Managed the Providers Templates
- Train New Hire’s
- Help out at other CHPG Clinic
- Provided financial counseling
- Verification of insurance benefits, and obtained pre-authorization if applicable for all levels of care
Office Specialist Lead
CHPG Westminster Internal and Family Medicine /Primary Care
10.2008 - 11.2015
- Set up pre-registration for patients and schedule appointments
- Verification of insurance benefits, and pre-authorization for all levels of care
- Collect co-pays for office visits
- Manage high volume of phone calls
- Daily Billing
- Check-in and check-out patients
Education
Nursing, Pre-requisites classes for major
Community College of Denver
Denver, CO01.2001
General Studies
Abraham Lincoln High School
Denver, CO01.2000
Skills
- Extensive Customer service, neatness, organization, analytical, detail oriented, Five years in medical field, ability to work in diverse groups, dedicated team player, strong problem solving, Proficient in windows1997-2002, advance training in Word, Excel, PowerPoint, and Access,40-66 wpm, and word processing
Timeline
OR Surgery Scheduler
InterMountain Health
07.2020 - Current
Office Specialist Lead
CHPG Westminster Internal and Family Medicine /Primary Care
10.2008 - 11.2015
General Studies
Abraham Lincoln High School
Office Specialist Lead
CHPG Thornton Primary Care
- 11.2020
Nursing, Pre-requisites classes for major
Community College of Denver
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