Jeni Lankutis
Golden
Summary
Accomplished Front of House Manager with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service.
Overview
5
5
years of professional experience
Work History
Front of House Manager
Willow Creek
09.2019 - Current
- Fostered a collaborative environment by mentoring staff and encouraging open communication.
- Oversaw daily operations, promoting teamwork and boosting overall service quality.
- Trained new hires on company policies, procedure, as well as proper food handling techniques
- Stepped in wherever help was needed, therefore spending lots of time helping do prep work, as well as working on the cold side to put together appetizers, salads, and desserts.
Shift Lead Supervisor
Dutch Bros
08.2022 - 06.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
Education
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO04-2025
Skills
- Conflict resolution
- Food safety compliance
- Restaurant operations
- State food safety certified
- Kitchen equipment operation and maintenance
- Knife Skills
Timeline
Shift Lead Supervisor
Dutch Bros
08.2022 - 06.2024
Front of House Manager
Willow Creek
09.2019 - Current
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
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