Summary
Overview
Work History
Education
Skills
Otherexperiences
References
Timeline
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Jenee K. Laping

Lochbuie

Summary

Certified senior pharmacy technician with a strong skill set in pharmaceutical calculations, prescription processing, and drug classification. Known for being hard-working, dedicated, and reliable. Possesses extensive knowledge of insurance protocols, medical terminology, and HIPAA guidelines. Demonstrates professional customer interaction for accuracy and satisfaction. Strong problem-solving abilities, willingness to learn, and excellent communication skills contribute to team success and positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Senior Certified Pharmacy Technician

Walgreens
11.2021 - Current
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
  • Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.

Certified Medication Technician

Department of Human Services
10.2020 - 11.2021
  • Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
  • Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
  • Provide emergency treatment to individuals with developmental/intellectual disabilities who live in Colorado.
  • Provide individuals with opportunities to achieve the highest level of independence in the areas of health, safety, and activities of daily living.

Resident Assistant/Caregiver

Brookdale Brighton
04.2019 - 10.2020
  • Provide direct care for residents, identifying specific individual needs and tailoring program towards needs
  • Encourage and support independence for residents, while treating residents with respect
  • Assist in daily living for residents, such as, bathing, grooming, dressing and other needs
  • Assist residents with taking care of their living space with vacuuming, dusting, sweeping and dishes
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

Merchandise/Sephora Associate

JCPenny
07.2018 - 08.2019


  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Cashier

Chick-Fil-A
06.2015 - 03.2017
  • Assist and serve guests with transactions
  • Uphold standards for food safety, customer service and food quality with enthusiasm
  • Pack and deliver food to guests

Education

Bachelor of Arts - Psychology, minor in Special Education and Special Education

University of Arizona
Tuscon, AZ

Associates of Arts Degree -

Morgan Community College
Keenesburg, CO

High School Degree -

Weld Central High School
Keenesburg, CO

Skills

  • Knowledge of medical terms
  • Problem-solving skills
  • Immunization Administration
  • Insurance Billing
  • Pharmaceutical Calculations
  • Medication Dispensing
  • HIPAA Compliance
  • Data Entry
  • Medication Documentation
  • First Aid CPR AED (First Aid CPR AED)
  • Medicare and Medicaid process
  • Microsoft Dynamics 365

Otherexperiences

  • Alexander Foundation, Volunteer, 2016 - 2017
  • Link Crew Leadership, 2015 - 2017
  • Superhero Run, 2018

References

Available upon request

Timeline

Senior Certified Pharmacy Technician

Walgreens
11.2021 - Current

Certified Medication Technician

Department of Human Services
10.2020 - 11.2021

Resident Assistant/Caregiver

Brookdale Brighton
04.2019 - 10.2020

Merchandise/Sephora Associate

JCPenny
07.2018 - 08.2019

Cashier

Chick-Fil-A
06.2015 - 03.2017

Bachelor of Arts - Psychology, minor in Special Education and Special Education

University of Arizona

Associates of Arts Degree -

Morgan Community College

High School Degree -

Weld Central High School

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Jenee K. Laping