Jenee K. Laping
Lochbuie
Summary
Certified senior pharmacy technician with a strong skill set in pharmaceutical calculations, prescription processing, and drug classification. Known for being hard-working, dedicated, and reliable. Possesses extensive knowledge of insurance protocols, medical terminology, and HIPAA guidelines. Demonstrates professional customer interaction for accuracy and satisfaction. Strong problem-solving abilities, willingness to learn, and excellent communication skills contribute to team success and positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
Brighton, CO
11.2021 - Current
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.
Certified Medication Technician
Department of Human Services
Wheat Ridge, CO
10.2020 - 11.2021
- Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
- Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
- Provide emergency treatment to individuals with developmental/intellectual disabilities who live in Colorado.
- Provide individuals with opportunities to achieve the highest level of independence in the areas of health, safety, and activities of daily living.
Resident Assistant/Caregiver
Brookdale Brighton
Brighton, CO
04.2019 - 10.2020
- Provide direct care for residents, identifying specific individual needs and tailoring program towards needs
- Encourage and support independence for residents, while treating residents with respect
- Assist in daily living for residents, such as, bathing, grooming, dressing and other needs
- Assist residents with taking care of their living space with vacuuming, dusting, sweeping and dishes
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Merchandise/Sephora Associate
JCPenny
Brighton, CO
07.2018 - 08.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cashier
Chick-Fil-A
Brighton, CO
06.2015 - 03.2017
- Assist and serve guests with transactions
- Uphold standards for food safety, customer service and food quality with enthusiasm
- Pack and deliver food to guests
Education
Bachelor of Arts - Psychology, minor in Special Education and Special Education
University of Arizona
Tuscon, AZAssociates of Arts Degree -
Morgan Community College
Keenesburg, COHigh School Degree -
Weld Central High School
Keenesburg, COSkills
- Knowledge of medical terms
- Problem-solving skills
- Immunization Administration
- Insurance Billing
- Pharmaceutical Calculations
- Medication Dispensing
- HIPAA Compliance
- Data Entry
- Medication Documentation
- First Aid CPR AED (First Aid CPR AED)
- Medicare and Medicaid process
- Microsoft Dynamics 365
Otherexperiences
- Alexander Foundation, Volunteer, 2016 - 2017
- Link Crew Leadership, 2015 - 2017
- Superhero Run, 2018
References
Available upon request
Timeline
Senior Certified Pharmacy Technician
Walgreens
11.2021 - Current
Certified Medication Technician
Department of Human Services
10.2020 - 11.2021
Resident Assistant/Caregiver
Brookdale Brighton
04.2019 - 10.2020
Merchandise/Sephora Associate
JCPenny
07.2018 - 08.2019
Cashier
Chick-Fil-A
06.2015 - 03.2017
Bachelor of Arts - Psychology, minor in Special Education and Special Education
University of Arizona
Associates of Arts Degree -
Morgan Community College
High School Degree -
Weld Central High School