JEFFREY TURMEL
Elizabeth,Co
Summary
Achieved excellence as a Class A delivery driver with 20 years in the local beverage and food industry. ,Drove team success by overseeing operations to exceed productivity goals. ,Sustained an impeccable driving record while adhering to DOT regulations. ,Delivered results through exceptional time management, contributing to a safe work environment. ,Identified and resolved problems efficiently, enhancing company standards and customer satisfaction. ,Promoted teamwork and collaboration, resulting in improved company efficiency. ,Engaged effectively with customers, demonstrating strong written and verbal communication abilities. ,Excelled in a fast-paced setting, focused on strengthening client relationships and fostering loyalty.
Overview
19
19
years of professional experience
Work History
Quality Trainer
Shamrock Foods
2022.09 - Current
- Assisted in training new employees to enhance onboarding processes and improve readiness for safe deliveries.
- Evaluated training requirements and identified skill deficiencies to customize instructional approaches for better deliveries and increased customer satisfaction.
- Guided team members on quality standards and effective practices to promote a culture of ongoing improvement.
- Assist management with nightly office duties tractor assignments, customer complaints, driver readiness ,including daily logs in VerizonELD.
- Extensive computer knowledge, excel ,word and other programs.
Delivery Supervisor
High Desert Distributing/Reyes Beverage Group
2019.12 - 2022.06
- Company acquisition promoted to supervisor to develop, train, and manage a team of 27 delivery drivers.
- Performed weekly audits to ensure all drivers work in a safe manner and are meeting regulation requirements.
- Provided daily and weekly reporting to ensure communications between departments are consistent and accurate.
- Adhered to all DOT regulations and communicated all delivery changes to the drivers to maintain safe operations.
- Daily XRS usage applying UVA’s, performed proper pre trip and post trip audits, managed violation reports, tracked driver hours of service, utilized Green Mile tracker to increase productivity, provided fleet view and maintenance.
- Certified coach using LYTX, implemented LYTX drive cam which successfully reduced the driver collisions by 50%.
- Works with the Operations Manager to implement programs, updates team members on policies and procedures.
- Managed performance measures to maintain a professional work environment and to uphold company policies.
- Provided delivery support as needed; assisted the crew members with daily routes while promoting safety practices in the field.
Delivery Driver/Driver Lead
Gate City Beverage/Reyes Beverage Group
2007.01 - 2019.12
- Adhered to DOT laws and FMCSA regulations to stay in compliance with my weekly logs.
- Experienced working with a 28 ft. to 48 ft. trailer combo with lift gate to deliver products daily.
- Delivered products to customers, collected payments when necessary and assisted with the unloading.
- Logged daily work utilizing an electronic log device (ELD) to maintain weekly logbooks and recorded breaks.
- Communicated effectively with all departments to manage the discrepancies and deviations throughout the day.
- Performed daily pre-trip and post-trip quality inspections to ensure company equipment’s are working properly.
- Promoted to driver lead, provided driver training support, assisted with the route scheduling and any changes.
- Delivered products within the assigned route schedules and timeslots. Stacked, counted, and rotated the products which always meets customer satisfaction to provide the clients an excellent customer service experience.
Skills
Utilized Excel, Word, XRS, and ELD software to support daily tasks,Operated equipment including forklifts, walkie riders, and electric pallet jacks to assist warehouse operations,Supported technology applications such as Lytx Drive Cam and JJ Keller systems for efficient workflow
- Quality management
Timeline
Quality Trainer
Shamrock Foods
2022.09 - Current
Delivery Supervisor
High Desert Distributing/Reyes Beverage Group
2019.12 - 2022.06
Delivery Driver/Driver Lead
Gate City Beverage/Reyes Beverage Group
2007.01 - 2019.12