Jeffrey A. Dolgan
Pueblo
Summary
Dynamic Senior Account Manager with a proven track record at Farmers Insurance, achieving over $700,000 in sales in the first year. Expert in life insurance sales and policy conversion, complemented by strong customer retention strategies. Recognized for excellence with multiple awards, showcasing a commitment to driving results and fostering client relationships.
Overview
14
14
years of professional experience
Work History
Senior Account Manager
Farmers insurance Darrell Dominguez Agency
10.2024 - Current
- Achieved over $700,000 in sales within the first year of working for a new agency.
- Was able to convert several large prospects into customers including a $57,000 home owners association policy.
- Increased proficiency in discussing and selling life insurance policies (sold 22 during 2015).
- Helped agency attain a prestigious Toppers Club award (top 10% in US).
- Received several individual awards including top producer for Southern Colorado District.
- Trained and coached new employees on systems and sales processes.
- Responsible for all customer facing tasks including customer service.
- Helped create and manage a multi faceted marketing plan including digital media, community events and print media.
- Served as a representative for the agency with the Greater Pueblo Chamber of Commerce ambassador team.
Agency Producer
Farmers insurance Paul Noakes Agency
05.2024 - 10.2024
- Attained full licensure in property and casualty, life and health.
- Sold over 55,000 in policies in 3 months.
- Learned Apex and Service operations systems.
- Successfully converted 40 cold calls into policies.
- Achieved #17 on the producers list for the region.
- Proficient in converting policies into agent owned codes.
Sales Agent
Global Call Center Solutions
02.2022 - 05.2024
- Debulk team for Comcast.
- Responsibilities included converting customers with expiring bulk (association) accounts to retail accounts.
- Consistently a top performer month over month.
Inside Sales
Concentrix (Dish Network)
07.2019 - 01.2021
- Acquisition Sales.
- Consistently out performed all metrics for sales floor.
- Named top performer 6 months.
- Earned awards for perfect attendance.
- Attained the highest sales commission on the site in 2020.
- Promoted to Program Ready Trainer in 2021 and helped train new agents to meet my performance history.
Cardiopulmonary Exercise Physiologist/ Central Sterilization Reprocessor
Middle Park Health
Granby
04.2019 - 06.2019
- Led the Cardiac and Pulmonary rehabilitation program and was responsible for sterilizing surgical tools in the operating room.
Cardiopulmonary Exercise Physiologist
Heart of the Rockies Regional Medical Center
Salida
07.2018 - 03.2019
- Hired as part of an early transition team that is focused on converting the hospital into a wellness based healthcare system.
- Currently I am responsible for integrating medical expertise from several different disciplines into a patient focused approach.
- I am implementing an electronic medical records system that will allow better communication between providers and patients.
- I am focused on patient care in cardiology that includes an initial evaluation of the patient, proper exercise prescription and lifestyle change recommendations; constant monitoring of exercise EKG; reporting results to a large provider network and following patients to a greater quality of life after a life altering event.
Senior Clinical Exercise Physiologist Cardiac Rehabilitation
St. Mary Corwin Hospital, Centura Health
Pueblo
01.2017 - 07.2018
- Responsible for overseeing exercise testing and prescription in Phase II and III cardiopulmonary patients including collaboration with the medical team in prescribing exercise tolerance progression.
- Ensure proper exercise selection and progression for unwell and senior populations including body mechanics and metabolic load selection.
- Lead Silver Sneakers program; teaching 3 silver sneakers classes per week.
- 12 lead EKG competencies completed.
- Responsible for charting medical records through the EPIC system.
- I also teach a monthly pre-diabetes and stress reduction educational class.
- Started the process of attaining AACVPR certification.
Instructor, Personal Training Department
Intellitec College
Pueblo
01.2016 - 06.2017
- Primary instructor of exercise science for NASM based curriculum classes including: Exercise Physiology, Advanced Sports Nutrition, Corrective Exercise Specialist, Special Populations, Strength and Power, Exercise and Aging, Special Topics in Fitness, Kinesiology, Anatomy and Physiology, Behavior Change, and Advanced Business Sales.
- Primarily responsible for teaching certification classes for NASM including Fitness Nutrition Specialist, Corrective Exercise Specialist, and Certified Personal Trainer.
Wellness Lecturer
Independent Contractor
Miami
01.2015 - 01.2016
- Personal trainer/ wellness coach for several high end communities in South Florida including The Bath Club, Porta Vita, The Waverly, The Continuum South Beach and The Portofina.
- Guided high profile residents through individual one on one fitness and lifestyle coaching sessions through my private company The Exercise Physiologist Inc.
Adjunct Professor Department of Human Performance and Leisure Science
Barry University
Miami Shores
01.2012 - 01.2016
- Primary Instructor for Sports Nutrition, Clinical Exercise Physiology and Clinical Exercise Physiology Lab.
- Sat on the undergraduate thesis committee and guided students towards careers in exercise science.
- Served as a primary internship coordinator for the exercise science department.
Fitness Operations Manager
Seminole Tribe of Florida
01.2014 - 01.2015
- Responsible for all operational aspects of The STOF fitness departments spanning over 6 reservations located throughout South Florida with the goal of reducing epidemic diseases such as obesity and diabetes in the community.
- Primarily responsible for the design and build out of a new 60’000 square foot state of the art fitness facility on the main reservation in Hollywood, Florida and ensuring upgrades to all tribal fitness facilities tribe wide.
- Other responsibilities included management of a staff of 25 fitness specialists, budget forecasting, creating and maintaining vendor relationships, designing and implementing a fitness schedule including community events, acting as a spokesman for fitness and wellness at tribal community events and acting as a liaison between the fitness department and the medical team.
- Created and implemented a system of fitness metrics including a risk stratification system that assessed community needs and quantified the impact of exercise and wellness interventions on community health outcomes.
Education
Master of Science - Exercise Physiology
University of Nevada, Las Vegas
Las Vegas, Nevada05.2005
Bachelor of Science - Exercise Science and Health Promotion, Biology
Colorado State University Pueblo
Pueblo, Colorado05.2002
Skills
- Salesforce management
- Customer retention strategies
- Life insurance sales expertise
- Policy conversion techniques
- Digital marketing strategies
- Sales strategy development
Publications
- The physiological importance of preferred stride frequency during running at different speeds., Mercer J, Dolgan J, Griffin J, Bestwick A, JEPonline, 2008, 11, 3, 26-32
- The Effects of an Elevated Pre-Test Heart Rate on the Results of a Cardiovascular Test., Dolgan, J.A., L.A. Golding, FACSM, Master's Thesis, 05/01/05
- Influence of Speed and Stride Frequency on Oxygen Consumption., Dolgan, J.A., Moore, D., Zarndt, J., Mercer, J., L.A. Golding, FACSM, Abstract, 15th annual meeting of the American College of Sports Medicine, South West Chapter, Las Vegas, Nevada, 11/01/04
Awards
- Recreation Employee of the Year, Greater Miami and the Beaches Hotel Association, 2016
- Instructor of the Year, Intellitec College, 2025
- Top Producer, Farmers Insurance Southern Colorado District, 2025
Media Appearances
- New Year New You, 01/09/12, NBC 6
- Unique Ways to Burn Off Halloween Candy, 09/29/10
- Benefits of Body Composition Assessment, 09/23/09
- Guest lecturer, Cunard Television, 01/14/05
Timeline
Senior Account Manager
Farmers insurance Darrell Dominguez Agency
10.2024 - Current
Agency Producer
Farmers insurance Paul Noakes Agency
05.2024 - 10.2024
Sales Agent
Global Call Center Solutions
02.2022 - 05.2024
Inside Sales
Concentrix (Dish Network)
07.2019 - 01.2021
Cardiopulmonary Exercise Physiologist/ Central Sterilization Reprocessor
Middle Park Health
04.2019 - 06.2019
Cardiopulmonary Exercise Physiologist
Heart of the Rockies Regional Medical Center
07.2018 - 03.2019
Senior Clinical Exercise Physiologist Cardiac Rehabilitation
St. Mary Corwin Hospital, Centura Health
01.2017 - 07.2018
Instructor, Personal Training Department
Intellitec College
01.2016 - 06.2017
Wellness Lecturer
Independent Contractor
01.2015 - 01.2016
Fitness Operations Manager
Seminole Tribe of Florida
01.2014 - 01.2015
Adjunct Professor Department of Human Performance and Leisure Science
Barry University
01.2012 - 01.2016
Master of Science - Exercise Physiology
University of Nevada, Las Vegas
Bachelor of Science - Exercise Science and Health Promotion, Biology
Colorado State University Pueblo