- I enjoy cooking for friends and family gatherings
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Animal Care
- Team Sports
- I like working with my hands and fixing things
- Music
- Playing Sports
- Diving into subjects I don't fully understand to get a better feel for them
Jeffery Mendez
Colorado Springs,CO
Summary
Dynamic All Source Analyst with U.S. Army experience, skilled in data interpretation and threat assessment. Proven ability to produce actionable intelligence products and foster collaboration among teams. Recognized for enhancing operational efficiency and maintaining high security standards while cultivating a positive work environment. Possesses TS SCI SI/TK/G/HCS-P clearance and a commitment to excellence. Mission-driven Intelligence Analyst with over 9 years of experience in All Source Analysis. Proven track record of applying advanced research and analysis skills to identify potential threats. Works collaboratively in high-pressure situations.
Overview
12
12
years of professional experience
Work History
All Source Analyst
U.S. Army Active Duty
12.2015 - Current
- Produced over 500 multi-source intelligence reports and products for different agency customers.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Maintained a property book with over 140 items worth approximately $150,000
- Created useful and timely intelligence products to support field operations.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Developed standard operating procedures for intelligence operations and activities.
- Coordinated with other intelligence agencies to share information and resources.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Conducted threat assessment and analysis of foreign adversaries in support of military operations.
- Briefed upper-level personnel on emerging threats.
- Managed time efficiently in order to complete all tasks within deadlines.
- Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Ensured a positive and optimistic attitude was maintained by confirming every mission can be accomplished. Maintained a winning attitude while finding innovative ways to leverage the talents of our section.
- Possesses strong team-building skills, consistently fostering an atmosphere of learning to encourage personal growth in the intelligence profession.
Point of Sale Specialist
All About Paws
05.2014 - 11.2015
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Reviewed new promotions and monitored price changes.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Resolved problems, improved operations and provided exceptional service.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Lead Barista
Starbucks
09.2013 - 03.2014
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained, scheduled, and supervised approximately 15 barista workers to maintain and uphold store policies and optimize staffing patterns.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Promoted additional items with beverages, increasing store sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
Education
High School Diploma -
Caribbean School
Ponce, PR05-2013
Skills
Possess TS SCI SI/TK/G/HCS-P clearance
- All Source Analysis
- Research
- Intelligence collection
- Quantitative and Qualitative analysis
- Threat assessment and detection
- Evaluating Security clearance procedures
- Standardizing procedures
- Maintaining records
- Providing briefings
- Report writing
- Collaborative mindset
- Team player
Accomplishments
- Achieved an Army commendation medal and two Joint Meritorious Unit Award through honorable service with dependable and honest work.
- Utilized all Microsoft software to develop and maintain information databases, present briefings and manage personnel.
- Supervised teams fluctuating between 4 to 13 staff members.
Affiliations
- U.S. Military
- DIA
- NGA
- DHS
Interests
Timeline
All Source Analyst
U.S. Army Active Duty
12.2015 - Current
Point of Sale Specialist
All About Paws
05.2014 - 11.2015
Lead Barista
Starbucks
09.2013 - 03.2014
High School Diploma -
Caribbean School
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