Jeanette Loya
Grand Junction
Summary
Professional with strong background in customer service and food preparation, flexible, and equipped to work in team-oriented environments. Always maintaining standards of cleanliness, efficiency, and safety. Adapting to changing operational needs. Known for a positive attitude, taking pride in my work, effective communication.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Crew Member
McDonald's
Grand Junction, CO
10.2025 - 06.2026
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and accurately .
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of dining and food preparation areas at all times.
- Collaborated with team members to achieve service goals and enhance workflow efficiency during peak hours.
- Managed simultaneous drink preparation and more.
- Worked front counter, drive-thru and other areas.
Customer Service/Cashier
Golden Gate Petroleum
Palisade, CO
11.2020 - 07.2025
- Operated cash register, handling cash, credit, and lottery transactions accurately
- Assisted customers at fuel pumps and inside the store with friendly, efficient service
- Restocked shelves, cooling units, and maintained store cleanliness
- Brewed coffee and sold alcoholic beverages, strictly verifying age and following company policies
- Followed strict cash handling procedures to ensure accuracy and prevent loss
- Worked closely with team members to keep operations running smoothly during busy periods
Front Desk Receptionist
Wine Country Inn
Palisade, CO
09.2023 - 10.2024
- Checked guests in and out efficiently while providing friendly and helpful service
- Handled a high volume of phone calls, managing reservations, guest inquiries, and service requests
- Made room reservations and managed bookings with attention to detail
- Assisted guests with vacation planning by recommending the best seasons, local wineries, restaurants, and attractions
- Coordinated transportation requests, including arranging taxis and providing directions
- Provided extra amenities such as pillows, towels, and set up rollaway beds for guest comfort
- Answered guest questions promptly and ensured a positive experience throughout their stay
Banquet Server
Wine Country Inn
Palisade, CO
03.2020 - 10.2024
- Contributed creative ideas for event decorations and helped choose layouts and themes for weddings and special events
- Helped coordinate timing and flow of events, working closely with event planners and kitchen staff
- Served drinks professionally during formal events, providing excellent guest service
- Assisted with event setup and breakdown, including tables, décor, linens, and signage
- Maintained cleanliness and ambiance of the ballroom throughout events
- Supported buffet and food stations as needed to keep events running smoothly
Breakfast Server
Wine Country Inn
Palisade, CO
03.2020 - 10.2024
- Greeted and welcomed hotel guests in the breakfast room with a friendly and professional attitude
- Set up and maintained breakfast buffet, ensuring all food and beverages were stocked, fresh, and visually appealing
- Brewed coffee, set up beverage stations, and restocked condiments and utensils throughout service
- Cleared tables, bussed dishes, and kept dining area clean, organized, and guest-ready at all times
- Answered guest questions about the hotel and local Palisade area, offering recommendations and directions
- Assisted the chef with light food prep, including cutting fruit and preparing basic items as needed
Education
Biology (College) -
Colorado Mesa University
Grand Junction, CO07-2026
High school diploma - undefined
Palisade High School
Palisade, CO05-2023
Skills
- Professionalism
- Hospitality
- Guest relations
- Problem-solving
- POS systems
- Catering
- Strong work ethic
- Food service
- Computer literacy
- Food safety
- Front desk
- Customer support
- Fine dining experience
- Teamwork and collaboration
- Multitasking and organization
- Customer service
- Communication skills
- Time management
Certification
- Driver's License
Languages
English
Timeline
Crew Member
McDonald's
10.2025 - 06.2026
Front Desk Receptionist
Wine Country Inn
09.2023 - 10.2024
Customer Service/Cashier
Golden Gate Petroleum
11.2020 - 07.2025
Banquet Server
Wine Country Inn
03.2020 - 10.2024
Breakfast Server
Wine Country Inn
03.2020 - 10.2024
High school diploma - undefined
Palisade High School
Biology (College) -
Colorado Mesa University
Additional Information
Authorized to work in the US for any employer