Dedicated Cabin Cleaning Agent at WFS Worldwide Flight Services, recognized for enhancing cabin cleanliness and efficiency. Leveraged deep cleaning expertise and adaptability to reduce aircraft turnaround time by 20%. Fostered teamwork and communication, ensuring high customer satisfaction and compliance with safety procedures while maintaining meticulous documentation of cleaning processes.
Hi, I’m
Jean Elie Dory
Aurora
Summary
Work History
WFS Worldwide Flight Services
Cabin Cleaning Agent
01.2025 - Current
Job overview
- Facilitated quick resolution of lost-and-found items discovered during cabin cleaning procedures, streamlining return process for passengers'' belongings left behind accidentally on flights.
- Collaborated with team members to streamline cleaning processes, resulting in quicker turnaround times between flights.
- Maintained high customer satisfaction scores with meticulous attention to detail in all cleaning tasks.
- Demonstrated flexibility in adapting to changing schedules, working efficiently under tight deadlines without sacrificing quality of work performed.
- Addressed any discrepancies in cleaning quality or safety procedures promptly with teammates and supervisors, seeking opportunities for continuous improvement within the role.
- Increased efficiency of supply usage through proper inventory management practices and timely restocking requests as needed.
- Ensured a safe and welcoming cabin environment by promptly addressing any maintenance issues found during cleaning.
- Enhanced cabin cleanliness by thoroughly sanitizing surfaces and touchpoints after each flight.
- Conducted comprehensive inspections of emergency equipment on board the aircraft, ensuring all items were functional and up-to-date before departure.
- Completed detailed reports on cabin condition after each cleaning, noting any damage or areas needing maintenance.
- Contributed to company-wide sustainability efforts by properly sorting recyclables from cabin waste during clean-up tasks.
- Contributed to a reduction in aircraft downtime by working effectively both independently and as part of a team, ensuring cabin cleaning tasks were completed on schedule.
- Upheld airline''s reputation for cleanliness by consistently meeting quality standards in all assigned tasks related to cabin upkeep.
- Delivered consistent results in all aspects of job performance, earning recognition from supervisors for reliability and dedication to maintaining high-quality standards.
- Assisted crew members in preparing the aircraft for boarding, stocking amenities, and ensuring passenger comfort.
- Followed all safety regulations and protocols while using chemicals and equipment for thorough cleaning procedures.
- Reduced turnaround time for aircraft cleaning by efficiently organizing supplies and equipment.
- Supported smooth flight operations by maintaining clear communication with ground staff regarding aircraft readiness status after cleaning.
- Promoted a positive work environment within the team by fostering open communication channels between colleagues, helping resolve conflicts, and offering assistance when needed.
- Maintained accurate documentation of performed work and completed tasks.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
Education
Institut Georges Marc Port-au-Prince, Haïti
High School Diploma
12.2018
University Overview
Skills
- Respectfulness
- Restroom sanitation
- Deep cleaning expertise
- Waste disposal
- Emergency procedures
- Emergency response
- Cargo loading
- Adaptability
- Safety equipment inspection
- Documentation and reporting
- Professionalism
- Baggage handling
- Self motivation
- Aircraft maintenance
- Safety procedures
- Relationship building
- Heavy lifting
- Adaptability and flexibility
- Active listening
- Team collaboration
- Critical thinking
- Teamwork and collaboration
- Efficient vacuuming
- Reading comprehension
- Floor polishing
- Carpet cleaning
Accomplishments
Accomplishments
Owner of a Printer Shop in my country.
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Cabin Cleaning Agent
WFS Worldwide Flight Services
01.2025 - Current
Institut Georges Marc
High School Diploma
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